Kristen

Yes, actually. Everyone started asking for their medical records, which the bookkeeper was proposing a $25 admin fee for people to receive their medical records, which were digital documents, by the way. It wasn't like she was printing and mailing out packets of medical information. Not everybody got the email saying that they would have to pay $25 for their medical records.

Yes, actually. Everyone started asking for their medical records, which the bookkeeper was proposing a $25 admin fee for people to receive their medical records, which were digital documents, by the way. It wasn't like she was printing and mailing out packets of medical information. Not everybody got the email saying that they would have to pay $25 for their medical records.

Yes, actually. Everyone started asking for their medical records, which the bookkeeper was proposing a $25 admin fee for people to receive their medical records, which were digital documents, by the way. It wasn't like she was printing and mailing out packets of medical information. Not everybody got the email saying that they would have to pay $25 for their medical records.

And of course, that was circulated around and women who had had bad experiences and women who had had good experiences were like, WTF? This isn't fair. I never received my records. I did ask multiple times and they refused. I would like to point out that my doctor, she gave me the records that were sent to her.

And of course, that was circulated around and women who had had bad experiences and women who had had good experiences were like, WTF? This isn't fair. I never received my records. I did ask multiple times and they refused. I would like to point out that my doctor, she gave me the records that were sent to her.

And of course, that was circulated around and women who had had bad experiences and women who had had good experiences were like, WTF? This isn't fair. I never received my records. I did ask multiple times and they refused. I would like to point out that my doctor, she gave me the records that were sent to her.

I did file a report with TDI, which is the Texas Department of Insurance for balance billing. TDI is responsible for insurance fraud and stuff like that. Whoever I talked to on the phone, I let them know. I was like, listen, they did this for however long. In the last year alone, they had owed, I believe, $100,000 in refunds. Refunds for overbilling? Yes, overpaying.

I did file a report with TDI, which is the Texas Department of Insurance for balance billing. TDI is responsible for insurance fraud and stuff like that. Whoever I talked to on the phone, I let them know. I was like, listen, they did this for however long. In the last year alone, they had owed, I believe, $100,000 in refunds. Refunds for overbilling? Yes, overpaying.

I did file a report with TDI, which is the Texas Department of Insurance for balance billing. TDI is responsible for insurance fraud and stuff like that. Whoever I talked to on the phone, I let them know. I was like, listen, they did this for however long. In the last year alone, they had owed, I believe, $100,000 in refunds. Refunds for overbilling? Yes, overpaying.

And the guy that I talked to through TDI said, that's something that you're going to have to take up with your individual insurance. You're going to have to tell them that they balance billed you. I was like, what is my insurance going to do about that? My insurance isn't going to give me the money that they took from me and didn't refund to me.

And the guy that I talked to through TDI said, that's something that you're going to have to take up with your individual insurance. You're going to have to tell them that they balance billed you. I was like, what is my insurance going to do about that? My insurance isn't going to give me the money that they took from me and didn't refund to me.

And the guy that I talked to through TDI said, that's something that you're going to have to take up with your individual insurance. You're going to have to tell them that they balance billed you. I was like, what is my insurance going to do about that? My insurance isn't going to give me the money that they took from me and didn't refund to me.

So that was kind of a dead end, which was really disappointing.

So that was kind of a dead end, which was really disappointing.

So that was kind of a dead end, which was really disappointing.

Texas doesn't have any laws or requirements on what kind of building can be considered a birth center. To open up any business or to even operate a business, you must have a CO or are subject to being shut down. HHS is the body that regulates birth centers.

Texas doesn't have any laws or requirements on what kind of building can be considered a birth center. To open up any business or to even operate a business, you must have a CO or are subject to being shut down. HHS is the body that regulates birth centers.

Texas doesn't have any laws or requirements on what kind of building can be considered a birth center. To open up any business or to even operate a business, you must have a CO or are subject to being shut down. HHS is the body that regulates birth centers.

I filed a complaint with HHS and they did an investigation and there was nothing done, even though there is records of Jennifer operating without a license and things like that. Mostly the state looks for cleanliness and make sure things are labeled the way that they're supposed to. Biological waste is taken care of in the appropriate manner and so on and so forth.

I filed a complaint with HHS and they did an investigation and there was nothing done, even though there is records of Jennifer operating without a license and things like that. Mostly the state looks for cleanliness and make sure things are labeled the way that they're supposed to. Biological waste is taken care of in the appropriate manner and so on and so forth.