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Kristin Schwab

๐Ÿ‘ค Speaker
28 total appearances

Appearances Over Time

Podcast Appearances

Marketplace All-in-One
How "surveillance pricing" charges one online customer more than another for the same item

Most of it looks the same.

Marketplace All-in-One
How "surveillance pricing" charges one online customer more than another for the same item

Oh, here's one.

Marketplace All-in-One
How "surveillance pricing" charges one online customer more than another for the same item

Same Colgate toothpaste, same cool mint flavor, same 6.3 ounce size, different prices.

Marketplace All-in-One
How "surveillance pricing" charges one online customer more than another for the same item

On the page where I am not signed into my account, it is $3.74.

Marketplace All-in-One
How "surveillance pricing" charges one online customer more than another for the same item

And on the page where I am signed into my account, it is $3.96.

Marketplace All-in-One
How "surveillance pricing" charges one online customer more than another for the same item

Walmart told me because prices can vary by market, customers may occasionally see slight differences as price matches and changes are executed in real time.

Marketplace All-in-One
How "surveillance pricing" charges one online customer more than another for the same item

All this to say, personalized pricing or not, there's some kind of algorithmic something happening here.

Marketplace All-in-One
How "surveillance pricing" charges one online customer more than another for the same item

Turns out companies know a lot about us, but we don't know so much about them or how they decide what we pay.

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