Lacey Pease

Well, I mean, I lived in Pittsburgh, so we had sheets. Yeah. So that's what we did.

Oh my gosh. I have a Wawa I've been into. I've been disappointed with. So maybe I need to go to like a better one. They all just seem kind of like me and kind of crummy.

Oh my gosh. I have a Wawa I've been into. I've been disappointed with. So maybe I need to go to like a better one. They all just seem kind of like me and kind of crummy.

Oh my gosh. I have a Wawa I've been into. I've been disappointed with. So maybe I need to go to like a better one. They all just seem kind of like me and kind of crummy.

So that's, yeah. But yeah. Uh, so where else have you lived besides Philly and Dallas?

So that's, yeah. But yeah. Uh, so where else have you lived besides Philly and Dallas?

So that's, yeah. But yeah. Uh, so where else have you lived besides Philly and Dallas?

Okay. So which city has the best people watching?

Okay. So which city has the best people watching?

Okay. So which city has the best people watching?

Yeah.

Yeah.

Yeah.

Okay. And best drivers?

Okay. And best drivers?

Okay. And best drivers?

None of them. I don't know the best. How about worst drivers?

None of them. I don't know the best. How about worst drivers?

None of them. I don't know the best. How about worst drivers?

So there's this thing that I've been noticing in pretty much all CX leaders is that none of them started as wanting to work in CX. None of them were like little kids dreaming. It wasn't really a thing, right? And customer journeys. Yeah. Or marketing even. So could you tell me a little bit about what brought you to this?