Lacey Pease
👤 SpeakerAppearances Over Time
Podcast Appearances
And I think about that with brand is that no matter who's speaking at the company, it should be such a distinct voice that I can tell that it's Cisco.
Yeah. Slow down to speed up as Jim Collins would say.
Yeah. Slow down to speed up as Jim Collins would say.
Yeah. Slow down to speed up as Jim Collins would say.
Yeah. Well, and as you explained. That energy put in up front basically negates the energy you have to put in at the end because it's already kind of outlined exactly what you need to do, what actions you need to take.
Yeah. Well, and as you explained. That energy put in up front basically negates the energy you have to put in at the end because it's already kind of outlined exactly what you need to do, what actions you need to take.
Yeah. Well, and as you explained. That energy put in up front basically negates the energy you have to put in at the end because it's already kind of outlined exactly what you need to do, what actions you need to take.
It's the marshmallow test. Is it marshmallow? Yeah. So they took a bunch of kids and they put a marshmallow in front of them and they're like, you can have this one now or if you wait however long, you can have two.
It's the marshmallow test. Is it marshmallow? Yeah. So they took a bunch of kids and they put a marshmallow in front of them and they're like, you can have this one now or if you wait however long, you can have two.
It's the marshmallow test. Is it marshmallow? Yeah. So they took a bunch of kids and they put a marshmallow in front of them and they're like, you can have this one now or if you wait however long, you can have two.
Consistency builds trust, and that's what I love about tools like AgentForce. With AgentForce, AI agents can help you deliver consistently excellent service to your customers 24-7. Fully integrated with Salesforce, AgentForce is redefining CX. Salesforce has the experts, resources, and technology to help you start your agent force transformation today.
Consistency builds trust, and that's what I love about tools like AgentForce. With AgentForce, AI agents can help you deliver consistently excellent service to your customers 24-7. Fully integrated with Salesforce, AgentForce is redefining CX. Salesforce has the experts, resources, and technology to help you start your agent force transformation today.
Consistency builds trust, and that's what I love about tools like AgentForce. With AgentForce, AI agents can help you deliver consistently excellent service to your customers 24-7. Fully integrated with Salesforce, AgentForce is redefining CX. Salesforce has the experts, resources, and technology to help you start your agent force transformation today.
In fact, Salesforce's support experience is now powered by agent force. See the future in action at help.salesforce.com. Well, what I think is interesting is I think by defining things like they lose their meaning.
In fact, Salesforce's support experience is now powered by agent force. See the future in action at help.salesforce.com. Well, what I think is interesting is I think by defining things like they lose their meaning.
In fact, Salesforce's support experience is now powered by agent force. See the future in action at help.salesforce.com. Well, what I think is interesting is I think by defining things like they lose their meaning.
And there's lots of spiritual books I've been reading about that.
And there's lots of spiritual books I've been reading about that.
And there's lots of spiritual books I've been reading about that.
You know, so we get like real woo woo there, but also just with like strategies. So if I distill something into step one, step two, step three, step four, now it just becomes this unemotional process, which is what I think. where we've had this problem with so much content being created is now I know step one, keywords, step two, this, step three, that.