Lauren Wood

What are the challenges that you're currently facing?

What are the challenges that you're currently facing?

Which is expensive now, by the way.

Which is expensive now, by the way.

Which is expensive now, by the way.

I'm like, how much does it cost to have cable TV? It's insane.

I'm like, how much does it cost to have cable TV? It's insane.

I'm like, how much does it cost to have cable TV? It's insane.

I mean, sometimes that competition or the shifts in the market force us to take it a step further and really think about how do we provide more value for the products that we are that we are selling. So I love that story because it's I never would have thought, oh, LG is doing this. But look at that. Yeah.

I mean, sometimes that competition or the shifts in the market force us to take it a step further and really think about how do we provide more value for the products that we are that we are selling. So I love that story because it's I never would have thought, oh, LG is doing this. But look at that. Yeah.

I mean, sometimes that competition or the shifts in the market force us to take it a step further and really think about how do we provide more value for the products that we are that we are selling. So I love that story because it's I never would have thought, oh, LG is doing this. But look at that. Yeah.

Completely. So I have two last questions for you as we wrap up on our time here. And the first is, I'd love to hear about a recent experience that you had with a brand that left you impressed. What was that?

Completely. So I have two last questions for you as we wrap up on our time here. And the first is, I'd love to hear about a recent experience that you had with a brand that left you impressed. What was that?

Completely. So I have two last questions for you as we wrap up on our time here. And the first is, I'd love to hear about a recent experience that you had with a brand that left you impressed. What was that?

I want to just say Chewy is probably the most common response that I get to that question. Chewy and Apple, you know, but I think it just is such a testament to the way that Chewy not only recovers if there's a mistake, but I think most of the time it's either the customer's mistake or misfortune that Chewy just steps up to the plate around.

I want to just say Chewy is probably the most common response that I get to that question. Chewy and Apple, you know, but I think it just is such a testament to the way that Chewy not only recovers if there's a mistake, but I think most of the time it's either the customer's mistake or misfortune that Chewy just steps up to the plate around.

I want to just say Chewy is probably the most common response that I get to that question. Chewy and Apple, you know, but I think it just is such a testament to the way that Chewy not only recovers if there's a mistake, but I think most of the time it's either the customer's mistake or misfortune that Chewy just steps up to the plate around.

Mm-hmm, Zappos is another one that I, if you haven't read Delivering Happiness, I highly recommend it to anyone because that, again, Zappos really pioneered, I think, in the space of making their customer service, their marketing.

Mm-hmm, Zappos is another one that I, if you haven't read Delivering Happiness, I highly recommend it to anyone because that, again, Zappos really pioneered, I think, in the space of making their customer service, their marketing.

Mm-hmm, Zappos is another one that I, if you haven't read Delivering Happiness, I highly recommend it to anyone because that, again, Zappos really pioneered, I think, in the space of making their customer service, their marketing.