Lauren Wood

If you haven't already, look at all the tools you're already paying for and see what new features exist because it is changing constantly. And I have this conversation with clients all the time. I'm like, have you looked into the tool you're already invested in to see if that is going to solve the problem? But I get it.

If you haven't already, look at all the tools you're already paying for and see what new features exist because it is changing constantly. And I have this conversation with clients all the time. I'm like, have you looked into the tool you're already invested in to see if that is going to solve the problem? But I get it.

It's confusing because we're getting bombarded with all these new shiny things. And I think we also just have to be really careful about how much time we are investing. in AI implementation because it could become a whole big rabbit hole.

It's confusing because we're getting bombarded with all these new shiny things. And I think we also just have to be really careful about how much time we are investing. in AI implementation because it could become a whole big rabbit hole.

It's confusing because we're getting bombarded with all these new shiny things. And I think we also just have to be really careful about how much time we are investing. in AI implementation because it could become a whole big rabbit hole.

Something else that we spoke about previously that I wanted to bring up is the approach that leaders take in implementing agentic AI into workflows. And there is kind of the softer approach and the more firm approach. I'd love for you to share your perspective on that.

Something else that we spoke about previously that I wanted to bring up is the approach that leaders take in implementing agentic AI into workflows. And there is kind of the softer approach and the more firm approach. I'd love for you to share your perspective on that.

Something else that we spoke about previously that I wanted to bring up is the approach that leaders take in implementing agentic AI into workflows. And there is kind of the softer approach and the more firm approach. I'd love for you to share your perspective on that.

But sometimes we need to mandate the use of it. And I think that this is the case with most technology transformations is people will be resistant to change. And with AI, I feel like there's even more resistance to change because there is this question of, is AI going to take my job?

But sometimes we need to mandate the use of it. And I think that this is the case with most technology transformations is people will be resistant to change. And with AI, I feel like there's even more resistance to change because there is this question of, is AI going to take my job?

But sometimes we need to mandate the use of it. And I think that this is the case with most technology transformations is people will be resistant to change. And with AI, I feel like there's even more resistance to change because there is this question of, is AI going to take my job?

And of course, we don't want to steamroll people into having to do something that they really, really don't want to do, but we need to... really focus on guiding them into this.

And of course, we don't want to steamroll people into having to do something that they really, really don't want to do, but we need to... really focus on guiding them into this.

And of course, we don't want to steamroll people into having to do something that they really, really don't want to do, but we need to... really focus on guiding them into this.

It's not just like, this is a fundamental step change in how people are working and we need to train them and we need to make sure that they're using things in the way that they need to be used in order for us to get the job done.

It's not just like, this is a fundamental step change in how people are working and we need to train them and we need to make sure that they're using things in the way that they need to be used in order for us to get the job done.

It's not just like, this is a fundamental step change in how people are working and we need to train them and we need to make sure that they're using things in the way that they need to be used in order for us to get the job done.

It's table stakes. It is. We need to understand it and we need to tie it back to revenue. It always comes back to that. But now it is, I believe, easier than ever to do that based on the data that we're seeing. We just have to think fast. about how can we show the value.

It's table stakes. It is. We need to understand it and we need to tie it back to revenue. It always comes back to that. But now it is, I believe, easier than ever to do that based on the data that we're seeing. We just have to think fast. about how can we show the value.

It's table stakes. It is. We need to understand it and we need to tie it back to revenue. It always comes back to that. But now it is, I believe, easier than ever to do that based on the data that we're seeing. We just have to think fast. about how can we show the value.