Lauren Wood

I honestly don't understand why that isn't the case all the time.

I honestly don't understand why that isn't the case all the time.

I honestly don't understand why that isn't the case all the time.

I think that's a great point to end on. We have two last questions that we ask all of our guests. And the first is, I'd love to hear about a recent experience that you had with a brand that left you impressed. What was it? All right.

I think that's a great point to end on. We have two last questions that we ask all of our guests. And the first is, I'd love to hear about a recent experience that you had with a brand that left you impressed. What was it? All right.

I think that's a great point to end on. We have two last questions that we ask all of our guests. And the first is, I'd love to hear about a recent experience that you had with a brand that left you impressed. What was it? All right.

Tell me about it. Yes.

Tell me about it. Yes.

Tell me about it. Yes.

Yeah. Yeah. Awesome. Well, I actually have never heard of JSX, so good to know. Look over here. I'm on the website right now.

Yeah. Yeah. Awesome. Well, I actually have never heard of JSX, so good to know. Look over here. I'm on the website right now.

Yeah. Yeah. Awesome. Well, I actually have never heard of JSX, so good to know. Look over here. I'm on the website right now.

That's awesome. All right. And my last question for you is what is one piece of advice that every customer experience leader should hear?

That's awesome. All right. And my last question for you is what is one piece of advice that every customer experience leader should hear?

That's awesome. All right. And my last question for you is what is one piece of advice that every customer experience leader should hear?

oh my God, it goes so far when we're having a hard day, which is inevitable that we are all going to go through dark times as we're building businesses, growing businesses, you know, things are not always rosy, but that inspiration, that why, that how are we impacting other people's lives is really what will carry you through. And I know I've leaned on that many, many times myself.

oh my God, it goes so far when we're having a hard day, which is inevitable that we are all going to go through dark times as we're building businesses, growing businesses, you know, things are not always rosy, but that inspiration, that why, that how are we impacting other people's lives is really what will carry you through. And I know I've leaned on that many, many times myself.

oh my God, it goes so far when we're having a hard day, which is inevitable that we are all going to go through dark times as we're building businesses, growing businesses, you know, things are not always rosy, but that inspiration, that why, that how are we impacting other people's lives is really what will carry you through. And I know I've leaned on that many, many times myself.

And I think it is really the leader's role to help tell that story. And draw those lines, even when it feels like you're in the depths of it all. I really appreciate that. Well, Steve, thank you so, so much for coming on the show. It's been so awesome to have you. You're my first friend on the pod.

And I think it is really the leader's role to help tell that story. And draw those lines, even when it feels like you're in the depths of it all. I really appreciate that. Well, Steve, thank you so, so much for coming on the show. It's been so awesome to have you. You're my first friend on the pod.