Lee Boyce

And essentially, they've just started taking train and bus routes.

to their beloved Lake District because the car has become a constant inconvenience and they should be able to complete these journeys in one go.

But they're unable to do it.

So, you know, I think that, as I say, the response from Volvo on this, I just think hasn't been strong enough for a brand that is synonymous with safety, with quality.

You know, I think reputational damage is starting to appear here because at the end of the day,

That's a long time to wait for a fix on a car that should be delivering better.

Understand things happen.

Understand things can happen on a production line.

Also understand that in a very safety-first environment, of course, it's the right message to put out there that you shouldn't do this if it's dangerous, if there's a high risk of fire because you can't go above 70% battery.

But then it's a question of trust.

So once a fix is done, how much do you then trust the car going forward?

How much of a, you look at that car on the drive and I think, oh, this has been such a faff to sort out.

And you kind of end up resenting the car and thinking, and actually damage to EVs as well.

First time switching an EV, oh, for goodness sake, I should have just stuck to petrol.

Of course, things go wrong with petrol cars.

There's plenty of recall notices over petrol cars as well.

And this appears to be a bit of an isolated incident.

And it's unfortunate, probably a combination of a few things, but having to get parts from another part of the world, things going on in terms of freight and whatnot coming from overseas, obviously plenty going on there.

But I feel like these readers that I've got in touch feel a little bit abandoned by the company.

And I hope that after writing this story, we've written a couple of stories about this, including in the newspaper this week.