Leo Mirani

speaker

157 appearances 2 recordings 1 series first heard Jun 2026 last heard 15 Jul

Leo Mirani’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 1.

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The Intelligence from The Economist · Strait and narrowing: the Iran deal crumbles · 15 Jul 2026 podcast

It's a bit of jargon.

It was coined in nineteen ninety three.

It entered official government guidelines for Indian websites in twenty twenty three.

The second reason is that for the longest time the Indian government has not sort of thought to itself, How do I use this wonderful new technology called the internet you may have heard of it, Jason, to do things.

Instead it's like, how do I replicate paper processes on this weird new technology?

The third reason is that a lot of these government websites are built by an in-house uh body called the National Informatics Center, um, which is reasonably competent, but does not have the power to push back against its political and bureaucratic masters who, when they say, I want scrolling text and I want big portraits of myself, well, you know, what are you going to do?

You have to provide that the client is the

They do in fact outsource it.

So for the really complicated stuff, they tend to use the same companies that have made India famous for its IT skills.

So the problem is how this process works, because these companies obviously are competent and able to do things.

So what tends to happen is for a complicated project,

They put a mid-level bureaucrat in charge.

Now this guy may or may not, and I say guy because it's usually a guy, may or may not know very much, right, about the technical aspect of it.

So they will get a big four consultancy to help them design the requirements and all of that.

Then they will get one of these brand name IT services firm to do the work.

And this all sounds great because they've outsourced to the very best people there are.

The problem is that when you don't know what you're requesting and what you're building and what you're buying, then you don't really know what to do with it or whether it's any good or not.

So the government ends up with these products that it is paying a lot of money for, but doesn't really understand.

Yes and no.

So I expect web design to improve, because now they've stumbled upon the idea of UX.

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