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Lou Wang

๐Ÿ‘ค Speaker
218 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

Yeah, that's a good question.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

We have a budget that's in the five digits per month.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

Okay.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

I don't know the exact number because we have marketing folks who take care of that now.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

And we started to take a look at it in aggregate and

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

you know, how effective it is.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

I will tell you though, obviously channel specific spend is the most effective.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

So in our case, Shopify ad revenue or ad spend is, is the most effective one that we have.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

No, not all of it.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

So yes, of the leads that come to us from Shopify, we do pay them 30%.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

And if you think about it, we're also paying them ad spend.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

So clearly, we're contributing to Shopify's bottom line here.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

But we also do have channels like organic channels.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

Again, like I mentioned, we do bring in people from Google, Facebook, Quora, where we're doing ad spend.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

And in those cases, we don't have to give anybody a revenue share.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

That's a good question.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

I think what we would think about is more than the money is the relationship that we would have.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

If we were to raise, again, we're profitable, so we're not too concerned about the monetary aspects.

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

It's more about what...

SaaS Interviews with CEOs, Startups, Founders
Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool

you know, if an investor coming in, what other benefits can they get us?