Lucy Greenwell

Chloe's family has shared Chloe's medical notes with me.

Chloe's family has shared Chloe's medical notes with me.

And in the notes, I can see that on the 17th September 2019, Chloe's mental health nurse is off sick, and so Jennifer covers for her.

And in the notes, I can see that on the 17th September 2019, Chloe's mental health nurse is off sick, and so Jennifer covers for her.

That seems to be their first meeting, and perhaps it's supposed to be a one-off.

That seems to be their first meeting, and perhaps it's supposed to be a one-off.

But one week later, a letter is sent to Chloe's GP, which says that Jennifer is now Chloe's new counsellor, and it confirms their next two appointments.

But one week later, a letter is sent to Chloe's GP, which says that Jennifer is now Chloe's new counsellor, and it confirms their next two appointments.

And yet Chloe has an unusual surname, one her family believe Jennifer would have instantly recognised.

And yet Chloe has an unusual surname, one her family believe Jennifer would have instantly recognised.

I've scoured the electoral register and there are very few people living in the town who share this Germanic surname.

I've scoured the electoral register and there are very few people living in the town who share this Germanic surname.

If it rang any kind of bell for Jennifer and she wanted to double check whether Chloe was related to anyone she knew, she had only to look at Chloe's medical notes.

If it rang any kind of bell for Jennifer and she wanted to double check whether Chloe was related to anyone she knew, she had only to look at Chloe's medical notes.

These notes tell a devastating story of her struggle with mental health, beginning with her self-harming at the age of 13.

These notes tell a devastating story of her struggle with mental health, beginning with her self-harming at the age of 13.

When you turn 18, your folder goes with you from the youth service to the adult mental health team.

When you turn 18, your folder goes with you from the youth service to the adult mental health team.

We've seen Chloe's folder.

We've seen Chloe's folder.