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Lyssa McGowan

👤 Person
330 total appearances

Appearances Over Time

Podcast Appearances

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

Yeah, there's a couple of things. So I hate it when people say I've got imposter syndrome because it sounds like it's a syndrome that's like, okay. It's like a disease. Exactly. You can't have imposter syndrome and be a CEO because then you're thinking about yourself all the time. You're thinking about what's everyone thinking about me? How am I showing up? How am I feeling?

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

Yeah, there's a couple of things. So I hate it when people say I've got imposter syndrome because it sounds like it's a syndrome that's like, okay. It's like a disease. Exactly. You can't have imposter syndrome and be a CEO because then you're thinking about yourself all the time. You're thinking about what's everyone thinking about me? How am I showing up? How am I feeling?

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And as a senior leader, you can't be thinking about that. You've got to be thinking about how's this person doing? What's this person taking from me? How am I leading this person? How am I showing up for this team, for this organization? So one thing is like, stop focusing on yourself. Stop worrying about your confidence. Think about other people and what you owe to them in a leadership position.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And as a senior leader, you can't be thinking about that. You've got to be thinking about how's this person doing? What's this person taking from me? How am I leading this person? How am I showing up for this team, for this organization? So one thing is like, stop focusing on yourself. Stop worrying about your confidence. Think about other people and what you owe to them in a leadership position.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And as a senior leader, you can't be thinking about that. You've got to be thinking about how's this person doing? What's this person taking from me? How am I leading this person? How am I showing up for this team, for this organization? So one thing is like, stop focusing on yourself. Stop worrying about your confidence. Think about other people and what you owe to them in a leadership position.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

and and then you kind of your frame of reference again has changed the other thing of course is just fake it like yeah just fake it till you make it I was once on this training course where there was this really geeky guy really like shy and unconfident and we were given like it was a it was really early in my career I was like 21 they they gave us all a status card and said act this status because

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

and and then you kind of your frame of reference again has changed the other thing of course is just fake it like yeah just fake it till you make it I was once on this training course where there was this really geeky guy really like shy and unconfident and we were given like it was a it was really early in my career I was like 21 they they gave us all a status card and said act this status because

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

and and then you kind of your frame of reference again has changed the other thing of course is just fake it like yeah just fake it till you make it I was once on this training course where there was this really geeky guy really like shy and unconfident and we were given like it was a it was really early in my career I was like 21 they they gave us all a status card and said act this status because

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

you know, they were sending junior consultants in to talk to CEOs. They wanted us to understand the kind of status thing. Anyways, this guy, he's like really shy and geeky. He's given the card 10 and immediately he's like, shoulders go back. And he starts like being this CEO-like character. I'm like, dude, you just need to do that your whole life. Be that person. Yeah.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

you know, they were sending junior consultants in to talk to CEOs. They wanted us to understand the kind of status thing. Anyways, this guy, he's like really shy and geeky. He's given the card 10 and immediately he's like, shoulders go back. And he starts like being this CEO-like character. I'm like, dude, you just need to do that your whole life. Be that person. Yeah.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

you know, they were sending junior consultants in to talk to CEOs. They wanted us to understand the kind of status thing. Anyways, this guy, he's like really shy and geeky. He's given the card 10 and immediately he's like, shoulders go back. And he starts like being this CEO-like character. I'm like, dude, you just need to do that your whole life. Be that person. Yeah.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And I think there's like you just if you fake it for long enough, the people respond to you in the way that you're appearing and therefore that builds your confidence. And eventually you forget you're faking it and it just becomes normal.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And I think there's like you just if you fake it for long enough, the people respond to you in the way that you're appearing and therefore that builds your confidence. And eventually you forget you're faking it and it just becomes normal.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And I think there's like you just if you fake it for long enough, the people respond to you in the way that you're appearing and therefore that builds your confidence. And eventually you forget you're faking it and it just becomes normal.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

Yeah. Anyway, it's a hard one because so many people feel it. But top tips. Thank you. Those are great.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

Yeah. Anyway, it's a hard one because so many people feel it. But top tips. Thank you. Those are great.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

Yeah. Anyway, it's a hard one because so many people feel it. But top tips. Thank you. Those are great.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

Yeah, it's tricky because Pets at Home is a hugely successful business. And, you know, the number one pet care retailer, the number two biggest vets in the UK. It was number three when I started. It's number two now. We've got number, you know, one spot in grooming, you know, accessories, nutrition.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

Yeah, it's tricky because Pets at Home is a hugely successful business. And, you know, the number one pet care retailer, the number two biggest vets in the UK. It was number three when I started. It's number two now. We've got number, you know, one spot in grooming, you know, accessories, nutrition.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

Yeah, it's tricky because Pets at Home is a hugely successful business. And, you know, the number one pet care retailer, the number two biggest vets in the UK. It was number three when I started. It's number two now. We've got number, you know, one spot in grooming, you know, accessories, nutrition.