Makita Makado
๐ค SpeakerAppearances Over Time
Podcast Appearances
Okay, great.
What do we hope to drive our growth at?
Honestly, Nate, the way we think about it, MRR is not the top metric that we care about.
What we care about a lot is the number of customers, NPS within our customer cohorts.
How happy are our customers with our product?
Are we getting the right types of customers?
Because we're not the best product for everyone, right?
So that's really what we are after.
And, uh, MRR is the, is the result of, um, doing the right thing on all those fronts.
So we don't, we assume like it's, it's, it's,
I think at some point we'll get to correlating, let's say, NPS score and monthly recurring revenue and seeing some dependencies.
And as of today, we assume that this is the case.
And that's what I'm hearing more and more from revenue leaders in Silicon Valley.
So I tend to believe that, you know, if...
slack people say that that's, that's the ultimate metric you have to focus on.
And I tend to believe that.
Well, uh, churn is a, is a, you know,
It's something that I wouldn't probably be disclosing on a podcast, but it is much lower than 5%.
Okay.
I'm talking about logo churn per month.