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Makita Mikado

๐Ÿ‘ค Speaker
214 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

It's not a very large percent.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

I wouldn't give you the exact number.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Hmm.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

I can tell you that we're not really measuring that revenue because that revenue is not that significant and not that strategic for us.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

What's strategic is that we basically add more value to customers.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Not only they can streamline their documents, but also a portion of payments through documents.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

And that's what we're mostly concerned about.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

So we're concerned about with

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

with the usage, you know, with active usage of that functionality.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Um, variety of channels.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Um,

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

direct right word of mouth and uh natural virality of the product because whenever you send somebody a document uh they get exposed to panda doc um so those are the two very large ones and then uh things like search engine optimization uh things like

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

partnerships, things like resellers and channel partners, things like... Which reseller is doing the best for you?

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

You know, quite frankly, we're still figuring it out because there's such a variety of different businesses that tend to do well reselling PandaDoc.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

There are agencies that

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

know how to resell CRM.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Those are the, you know, those are the best folks for us to work with.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Uh, there are CRM implementation partners and, uh, uh, folks that, uh, resell CRMs and consultants, CRMs, and so on and so forth.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

And there are even, um, sales coaches and, um,

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

sales operations consultants so there's a pretty interesting range and when you look at all the channels together though right so to get a new $100 a month kind of account are you still in that kind of 12 month payback period range or have you gotten more or less aggressive we're actually a little bit under than 12 months with the payback which is