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Makita Mikado

๐Ÿ‘ค Speaker
214 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

It's a good and it's a bad thing, right?

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Um, pretty much the, the numbers are slightly different because we're, um, like above 100 bucks on average per account basis.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

It has been improving.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

It has been improving on the unit basis.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

It has been improving on the MRR basis.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

It has been improving on net dollar retention basis.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

On the revenue side, we, yeah, we churned less than 50% of revenue a year.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

That's for sure.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Well, first of all, there is not a 50% loss.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

The loss is much smaller.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

I have to look into the data, but

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Let's not get into the weeds.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

You know, they got to be a little bit of, I think as we grow, it's a little more important to not necessarily expose every single member of your business and only do that when it makes more sense.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

We're pretty far from the IPO, so I don't think there's value in testing the market for that.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Let's leave it at that.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

It's significantly I mean, it's

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

significantly less than 50%.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

50% is just, it's very hard to do business when you churn 50% of the revenue every year.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

It's almost impossible.

SaaS Interviews with CEOs, Startups, Founders
PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"

Yeah, that's not our profile.