Malcolm Gladwell

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Welcome back, Malcolm Gladwell.

So the best leaders are really a chameleon to what the team and the problem set needs.

Yeah, that's actually a very nuanced intelligent answer as opposed to like a lot of times these days I think we model maybe off of the most charismatic leaders that we see out there.

But it's very true.

It's so very hard to do as well.

Even the customized feedback you were talking about I think is underrated difficult.

You know, I think about how fast in this era of Slack and email I communicate with my team and will say, oh, I hate that.

That's an absolute tragedy.

You know, this is incredible.

Great job.

And for some people, this statement could make them cry, especially coming from the CEO.

And I'm just not really thinking about it and typing away.

And so it is really important to sort of probably just take the pause before you give the feedback as a leader.

You have another term.