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Marc Smookler

๐Ÿ‘ค Speaker
272 total appearances

Appearances Over Time

Podcast Appearances

Yeah, I don't have a good estimate to that right now.

Yeah, I mean, people come on and off all the time, right?

You know, a customer, let's say they have five locations.

They just need, you know, a month of reports or two months, and then they're off, and we're perfectly fine with that.

I would say it's probably around 20%.

Again, I want, I want to be clear.

I mean, you know, from the SaaS perspective, as you define it, you know,

We are a subscription service, but we also have the ability to go to our pricing page today.

You can buy one off reports.

And so we're trying to sort of bridge this gap of, you know, how do you want to interact with us and who are you as a customer?

It's just a question of how much do you need?

And so, you know, as we say, like the SaaS product in terms of people subscribing, you

I mean, again, these are the types of people that have a lot of locations or they're a brokerage firm and they need a lot of access to data.

Um, and again, the people that are doing the one-offs or subscribing for one or two months, it's just really hard to look at is churn a bad sort of view of the business, or is it just that the type of customers and that's how they want to take the product.

And again, I'm not trying to, I mean, it's all revenue to me, right?