Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Marc Zionts

๐Ÿ‘ค Speaker
196 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

We have folks in Seattle, in Oregon, and soon we'll have people in the Midwest and in the Southwest.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Right.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Those are just senior account execs.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

They're working larger enterprise deals.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

I see.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Got it.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

The entire development team is based in North Carolina, where we are very fortunate to be able to draw great talent out of North Carolina State, UNC, Duke, and we're just surrounded by awesome schools.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Did you grow up there or did you move there post-acquisition?

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

I moved here post-acquisition after living in Chicago for 30 years.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Okay.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

I was excited to move.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Once our kids all exited the house, my wife and I were excited to move somewhere else.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Yeah, the churn is really nominal.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

I mean, for us, it's either you're going to know real up front if it's working or it doesn't.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Our customers kind of think through the process.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

So in the vast majority of the time, they just go with an initial subscription, one year or multi-year.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

In some cases, a customer, if they need to do some A-B testing or they need to do some thorough testing, they might do a shorter paid trial and then they buy in.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

But I mean, I would say our churn is very, very low single digits at this at this point.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

OK, and is that you're talking like one or two percent gross logo churn per month?

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

That's well, actually, it's in the single digits per year.