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Marc Zionts

๐Ÿ‘ค Speaker
196 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Oh, much less, much less.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Yeah, that's right.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Our most expensive kind of customer acquisitions revolve around a number of marketing events.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

We partner with all the BI companies at their customer shows.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

We also do a lot with Gartner.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Yeah, so, I mean, our view with these customers are that, I mean, we don't necessarily see them tapering off after a certain amount of time.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Our customers are continually moving up in the length of contract.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

So Mark, you can argue infinity though, right?

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

We have customers now that they started off with a one year and now they're signing five years or they're signing five years with two year extension.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

So I think it's very fair to think that these are at least five year engagements with customers.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

And the, you know, kind of our average revenue, you know, the minimal of $24,000 a year, it is significantly higher than that.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

So if you go even a few times that times five, you can get a lifetime value of a customer.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

Yeah, so what I think automated insights, if you say what were we most excited

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

recognized for.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

It would have been our product and our innovation.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

So the first thing I want to do is not change that because that's really important to our culture.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

It's really important to our customers and our differentiation.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

We were less known for being commercially focused.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

So my focus was on the sales and the marketing and the channel partners that would give us the leverage to grow and expand the business.

SaaS Interviews with CEOs, Startups, Founders
1195 3 Metrics Automated Insights Focuses on as a Private Equity Owned Company

So it was really to try to equal weight the business side of the business, if you will, along with the product and technology and innovation side of the business.