Mark Daniels

I've written three or four pretty amazing technical waves.

Three in the past.

The one I think I'm writing now is results.com, obviously.

The company Diligent was based in New Zealand.

And I then got involved in Results, which is also headquarters in New Zealand.

I've always worked in Manhattan.

And about five years ago, left Manhattan and retired there.

to Martha's Vineyard and about two years ago came out of retirement.

How old were you at that point?

When I retired?

57, 58.

A friend of mine called me and he said, Mark, you got to check out this company.

They run businesses like you always have.

And what results.com does is actually you first put together a very solid strategic plan.

Then from there, you track your KPIs, your key performance indicators, and you hold your people accountable in weekly meetings.

It's an online tool.

And, you know, if I think all the way back to the first business I started in 79, I had a whiteboard outside of my office door and I'd write down how many phone calls we took, how many orders we took, how many returns we processed and be shocked how many business leaders don't look at their KPIs on a daily basis.

Yeah.

And I just I fell in love with the approach, you know, put together a rock solid business plan at the time.

They had roughly 200 customers.