Mark Pincus

speaker

1,607 appearances 3 recordings 3 series first heard Jun 2026 last heard 1 Jul

Mark Pincus’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 3 in all, peaking in Jul 2026 with 2.

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Lenny's Podcast: Product | Career | Growth · The hidden pattern behind successful products | Mark Pincus (founder of Zynga) · 14 Jun 2026 podcast

And the only reason we don't have it is because it doesn't make economic sense to offer it to us because we won't.

pay enough for it, is a travel agent.

I believe if I offered you a free 24-7 travel agent that was always there for you, knows your travel context, knows you, and will actually book, not just book travel, but I think the most valuable part is when you're in the middle of a travel, a trip, be ready to rebook your flight and be on top of everything

your travel logistics as they're happening and often failing.

I think that's valuable to all of us, but not available to all of us because travel agents couldn't make a living.

They weren't getting enough commissions and we weren't ready to pay them enough.

the internet has grown through us getting a better deal.

But I think the next area of growth probably will include deals, but I think it's going to be about getting amazing services.

And that's my prime example.

But if someone built the best travel agent today, maybe we'd find out about it, but it's a tough road.

But if it was specifically baked into open AI,

or Claude and gave me a real clear reason that I'm getting value from my GPT beyond

there's a lot of generic value I get through AI chat today that I'm having more and more trouble differentiating.

And it's just, I don't even know anymore if I'm asking a question to Claude or to GPT.

And so they, at some point, and that's why they're differentiating themselves right now on coding and there's real value and that's an amazing business.

But

but they're not differentiating themselves very much at the consumer level.

Yeah, that is going to be interesting.

And look, we can see past examples with Microsoft.

Microsoft was a brutal...

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