Mary Ann O'Connell

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1,572 appearances 3 recordings 1 series first heard Jul 2010 last heard Oct 2014

Mary Ann O'Connell’s voice in public audio — every appearance, attributed to the second.

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Franchise Today · The Importance of Operations Manuals · 15 Jul 2010 podcast

And if you don't put

a table of contents into your F D D.

then you have another option.

It's a lousy one, but there is another option which is to say any franchise candidate can come to your office and look at what your

support and and educational material is going to be.

way more than you want to know.

I mean, it's actually

Frightening.

to find out how many

brands launch and I don't know where they get a table of contents and what they make up

And I know their attorneys must be thinking these are real because they wouldn't put them in if they were um falsified.

And they they guess.

Now

I'm gonna tell you, most of my clients, while we're working on getting them started and launched

The manual isn't complete.

So the page numbers are generally fewer

than what we post because I don't think anyone's ever gonna sue for getting more than you told them they would.

So um

But you should at least

before you get to writing your F D D

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