Mati Staniszewski
speaker
2,430 appearances
3 recordings
1 series
first heard Sep 2026
last heard 6 Sep
Mati Staniszewski’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 3 in all, peaking in Sep 2026 with 3.
Appearances
As you saw, like scaling very quickly in Paris, of course, and in France and in London.
We are also happily working with with In Post uh which is pleasure because I was I used to be an in post customer for a long time for the deliveries.
Uh but now you will be able to call a voice agent with 11 laps and get information where is your parcel.
You will get proactive notification on WhatsApp or message if the parcel arrived or if it's
It's taking a bit more time.
So so we are helping create a lot of the customer experience together with with Rafael and Inpost team, which is amazing.
know, right?
Uh the the They need to follow the script and then the step you don't have information or the you know the person wants to go slightly different path and you don't know what to do or you need to wait.
So that that experience, happily, I think, will change.
You will it's like the kind of golden real queue.
Of gold and we are
It you know hundred percent this you know this this will hundred percent change and I think both things will be true.
One, the experience will be pleasurable, it will be 24/7, available at any point.
Two, it will be connected to the knowledge, to the personal experience.
So, like in your example, you you you won't need to it's like you probably every time you need to restart the conversation from the beginning, remind what happened that you spoke.
Like that, you shouldn't need to do that.
They just shouldn't just
more time.
Exactly.
Like this customer journey should know how you interacted.
Showing 261–280 of 2,430 · page 14 of 122
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