Matt Best

If you could have any wish, it would be to automate some of the management of some of your smaller customers and to provide you with relevant insight at the right time so that you can be relevant to your customer. And I think actually what you just articulated there for me feels like exactly that. It's like, how do we take, you know, and that's for me is the sort of.

If you could have any wish, it would be to automate some of the management of some of your smaller customers and to provide you with relevant insight at the right time so that you can be relevant to your customer. And I think actually what you just articulated there for me feels like exactly that. It's like, how do we take, you know, and that's for me is the sort of.

The fundamentals of good customer management is understanding your customer, understanding where you provide value to your customer and making sure that you help them in seeing that, but also getting it. And I think actually those features that you've just articulated, I think really enable that. Chris, thank you so much for joining us today.

The fundamentals of good customer management is understanding your customer, understanding where you provide value to your customer and making sure that you help them in seeing that, but also getting it. And I think actually those features that you've just articulated, I think really enable that. Chris, thank you so much for joining us today.

It's been a fantastic discussion about client centricity and it's so great to hear how Planhat's out there helping some of those client managers or CSMs or account managers or whatever we want to call them to really do the very best job to continue to deliver value for their customer. And I think just client centricity at the heart of growth is what we wanted to talk about today.

It's been a fantastic discussion about client centricity and it's so great to hear how Planhat's out there helping some of those client managers or CSMs or account managers or whatever we want to call them to really do the very best job to continue to deliver value for their customer. And I think just client centricity at the heart of growth is what we wanted to talk about today.

And I think actually if we circle back to that, what we've explored are some really, really great ways in which to do that And Chris, you shared some fantastic insight with our audience. So on behalf of Johnny and I, we'd like to thank you so much for joining us on the Growth Workshop podcast. Thank you for having me. For more insights, make sure you subscribe.

And I think actually if we circle back to that, what we've explored are some really, really great ways in which to do that And Chris, you shared some fantastic insight with our audience. So on behalf of Johnny and I, we'd like to thank you so much for joining us on the Growth Workshop podcast. Thank you for having me. For more insights, make sure you subscribe.

And if you enjoy the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward thinking mindset. Goodbye.

And if you enjoy the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward thinking mindset. Goodbye.

Hello and welcome to the Growth Workshop podcast. Johnny, what a fantastic conversation we just had with Mike Honan. He's such an inspirational speaker. The energy, again, we've been so fortunate on the podcast recently, having these bundles of energy come and join us and to teach and inspire us and our audience. As has become customary on this podcast, right? Let's reflect.

Hello and welcome to the Growth Workshop podcast. Johnny, what a fantastic conversation we just had with Mike Honan. He's such an inspirational speaker. The energy, again, we've been so fortunate on the podcast recently, having these bundles of energy come and join us and to teach and inspire us and our audience. As has become customary on this podcast, right? Let's reflect.

So what was your key takeaway from the conversation with Mike?

So what was your key takeaway from the conversation with Mike?

Yeah, I couldn't agree more, Johnny, with that thought process as you're walking along, walking to the shops or whatever you're doing. And you think I think a lot of what Mike shared with us is so applicable in a business context, but also in a personal context. I think that was the key thing for me. And I asked him about about balance.

Yeah, I couldn't agree more, Johnny, with that thought process as you're walking along, walking to the shops or whatever you're doing. And you think I think a lot of what Mike shared with us is so applicable in a business context, but also in a personal context. I think that was the key thing for me. And I asked him about about balance.

And his sort of immediate reaction was to shake his head and say that doesn't exist. And actually, it's about understanding and managing the polarity between. And that applies to what you just shared there as we think about that sort of task orientation and relationship building orientation. But it also, I think,

And his sort of immediate reaction was to shake his head and say that doesn't exist. And actually, it's about understanding and managing the polarity between. And that applies to what you just shared there as we think about that sort of task orientation and relationship building orientation. But it also, I think,

really comes into play when we think about the polarities in being in management more broadly and not always focusing on the problems to be solved. And I think particularly for those middle managers, it's navigating these polarities, seeing these things as distinct things, but also in your own professional life. And I think that was a key takeaway for me is

really comes into play when we think about the polarities in being in management more broadly and not always focusing on the problems to be solved. And I think particularly for those middle managers, it's navigating these polarities, seeing these things as distinct things, but also in your own professional life. And I think that was a key takeaway for me is