Matt Best

Not seeing, not trying to search for this mystical balance that never exists, but just to think about the different polarities and understand and see that. So I think that was really interesting and probably my key takeaway from the conversation.

Not seeing, not trying to search for this mystical balance that never exists, but just to think about the different polarities and understand and see that. So I think that was really interesting and probably my key takeaway from the conversation.

And I think what Mike shared with us across the board really touched on some critical things in leadership and management and organizational structure and everything we think about. what we're trying to do to drive our teams towards effectiveness, what we're trying to do to create a real sort of supportive culture within our business that drives the outcomes that we want.

And I think what Mike shared with us across the board really touched on some critical things in leadership and management and organizational structure and everything we think about. what we're trying to do to drive our teams towards effectiveness, what we're trying to do to create a real sort of supportive culture within our business that drives the outcomes that we want.

And he shared a lot of really insightful bits around that, around focusing on the team's mental being, thinking about employee engagement and thinking about how important those relationships are with your employees first to drive the right relationships with your customers. So thanks again, Mike, for joining us and to everybody listening out there.

And he shared a lot of really insightful bits around that, around focusing on the team's mental being, thinking about employee engagement and thinking about how important those relationships are with your employees first to drive the right relationships with your customers. So thanks again, Mike, for joining us and to everybody listening out there.

We hope that you found it as insightful as we did. And we're really looking forward to you joining us again on our next episode. For more insights, make sure you subscribe. And if you enjoy the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward thinking mindset. Goodbye.

We hope that you found it as insightful as we did. And we're really looking forward to you joining us again on our next episode. For more insights, make sure you subscribe. And if you enjoy the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward thinking mindset. Goodbye.

Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.

Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.

We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Hello and welcome to the Growth Workshop podcast with myself, Matt Best, and my colleague and partner in crime, Johnny Adams.

We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Hello and welcome to the Growth Workshop podcast with myself, Matt Best, and my colleague and partner in crime, Johnny Adams.

Great to see you, Johnny, as always.

Great to see you, Johnny, as always.

So today we're joined by Mike Conan, who is an exec coach and a successful executive working in the hospitality sector with a focus on supporting services businesses to drive the right culture and focus on client service. So Mike, it's fantastic to have you on the podcast. Thank you so much for taking the time to talk to Johnny and I today.

So today we're joined by Mike Conan, who is an exec coach and a successful executive working in the hospitality sector with a focus on supporting services businesses to drive the right culture and focus on client service. So Mike, it's fantastic to have you on the podcast. Thank you so much for taking the time to talk to Johnny and I today.

So I guess as is customary on our podcast, we like to kick things off with a bit of something interesting that's happened in your past week. So Mike, maybe I'll come to you first. What's been going on in your week that you could share with our audience, maybe provide a bit of inspiration?

So I guess as is customary on our podcast, we like to kick things off with a bit of something interesting that's happened in your past week. So Mike, maybe I'll come to you first. What's been going on in your week that you could share with our audience, maybe provide a bit of inspiration?

Why do you feel like you might be the odd one out?

Why do you feel like you might be the odd one out?