Matt Pierce

And so in order to do that, obviously I had to sit down with Jason and go, Hey man, how are we going to build a product that, you know, when we launch our first customer that was like 25 employees and we get our first, I think our first four customers, I'm trying to remember the exact number. I think

And so in order to do that, obviously I had to sit down with Jason and go, Hey man, how are we going to build a product that, you know, when we launch our first customer that was like 25 employees and we get our first, I think our first four customers, I'm trying to remember the exact number. I think

And so in order to do that, obviously I had to sit down with Jason and go, Hey man, how are we going to build a product that, you know, when we launch our first customer that was like 25 employees and we get our first, I think our first four customers, I'm trying to remember the exact number. I think

When we went and did our first round of outside funding, we had four customers and it was 141 total employees on the platform. You know, you're sitting there looking at an average of 35 people, right, per company. So these are small, like really, you know, easy to go out and do. And I said, is this the way you've built this? How do we get this to where we need to go?

When we went and did our first round of outside funding, we had four customers and it was 141 total employees on the platform. You know, you're sitting there looking at an average of 35 people, right, per company. So these are small, like really, you know, easy to go out and do. And I said, is this the way you've built this? How do we get this to where we need to go?

When we went and did our first round of outside funding, we had four customers and it was 141 total employees on the platform. You know, you're sitting there looking at an average of 35 people, right, per company. So these are small, like really, you know, easy to go out and do. And I said, is this the way you've built this? How do we get this to where we need to go?

And so it really was a conscious effort of going. Let's always make sure that we're staying ahead. you know, we're, we're usually overstaffed on our CS team, kind of like the point I just made a minute ago, where, you know, if you overstaff on sales and you outkick your coverage, then you're going to get in trouble.

And so it really was a conscious effort of going. Let's always make sure that we're staying ahead. you know, we're, we're usually overstaffed on our CS team, kind of like the point I just made a minute ago, where, you know, if you overstaff on sales and you outkick your coverage, then you're going to get in trouble.

And so it really was a conscious effort of going. Let's always make sure that we're staying ahead. you know, we're, we're usually overstaffed on our CS team, kind of like the point I just made a minute ago, where, you know, if you overstaff on sales and you outkick your coverage, then you're going to get in trouble.

And so we, we're usually overstaffed on our success team and always making sure that we've got people there to train and, and, and answer support tickets and make sure that we can take care of people. And so let's make sure that we can do the same thing for a product and make sure that this product, Hey, if we go out tomorrow and sign up a

And so we, we're usually overstaffed on our success team and always making sure that we've got people there to train and, and, and answer support tickets and make sure that we can take care of people. And so let's make sure that we can do the same thing for a product and make sure that this product, Hey, if we go out tomorrow and sign up a

And so we, we're usually overstaffed on our success team and always making sure that we've got people there to train and, and, and answer support tickets and make sure that we can take care of people. And so let's make sure that we can do the same thing for a product and make sure that this product, Hey, if we go out tomorrow and sign up a

50,000 employee company and we launched them in six weeks and we have great enrollment. What does that look like? And how much server capacity do we need to have? And how many concurrent users can be in the app at the same time? And so there's a lot of those things that we had to really look at early on and figure out. And then as we've grown in scale, just continually continually adjust.

50,000 employee company and we launched them in six weeks and we have great enrollment. What does that look like? And how much server capacity do we need to have? And how many concurrent users can be in the app at the same time? And so there's a lot of those things that we had to really look at early on and figure out. And then as we've grown in scale, just continually continually adjust.

50,000 employee company and we launched them in six weeks and we have great enrollment. What does that look like? And how much server capacity do we need to have? And how many concurrent users can be in the app at the same time? And so there's a lot of those things that we had to really look at early on and figure out. And then as we've grown in scale, just continually continually adjust.

We're a data-driven organization and we've got, I've got them on my tabs right now. We've got leadership dashboards where every Monday our leadership team goes in and updates in each department where they are and some of the KPIs. And so at any point I could go in and I can look and I can see, well, this is how many transactions we did last week. This is how many enrolled users.

We're a data-driven organization and we've got, I've got them on my tabs right now. We've got leadership dashboards where every Monday our leadership team goes in and updates in each department where they are and some of the KPIs. And so at any point I could go in and I can look and I can see, well, this is how many transactions we did last week. This is how many enrolled users.

We're a data-driven organization and we've got, I've got them on my tabs right now. We've got leadership dashboards where every Monday our leadership team goes in and updates in each department where they are and some of the KPIs. And so at any point I could go in and I can look and I can see, well, this is how many transactions we did last week. This is how many enrolled users.

This is how many has been invited, but have not yet enrolled. I can figure out all that data. I've got it at my fingertips. One of the things that we've been really fortunate in the way that our business model is, is It's not a mission critical kind of thing, right? Like coming from the healthcare technology world where we're using electronic health records, that's mission critical.

This is how many has been invited, but have not yet enrolled. I can figure out all that data. I've got it at my fingertips. One of the things that we've been really fortunate in the way that our business model is, is It's not a mission critical kind of thing, right? Like coming from the healthcare technology world where we're using electronic health records, that's mission critical.