Matt Pierce

A support ticket or which the support tickets, a lot of cases for us are like praise tickets, like thank you for this because of this. We read those off and I just watch the smiles light up on my screen of all the people that are here that believe in what we're doing and they get to see that and hear that. It makes me incredibly proud and humbled to be able to do this.

A support ticket or which the support tickets, a lot of cases for us are like praise tickets, like thank you for this because of this. We read those off and I just watch the smiles light up on my screen of all the people that are here that believe in what we're doing and they get to see that and hear that. It makes me incredibly proud and humbled to be able to do this.

A support ticket or which the support tickets, a lot of cases for us are like praise tickets, like thank you for this because of this. We read those off and I just watch the smiles light up on my screen of all the people that are here that believe in what we're doing and they get to see that and hear that. It makes me incredibly proud and humbled to be able to do this.

It's interesting because one of the questions you asked earlier was about the roadmap and some of the things that we've done. I think some of the I think a lot of that is kind of based off of while we did we did. We've always done a good job from early on of asking questions. You know, we've made some mistakes along the way of like putting something out that we thought was cool.

It's interesting because one of the questions you asked earlier was about the roadmap and some of the things that we've done. I think some of the I think a lot of that is kind of based off of while we did we did. We've always done a good job from early on of asking questions. You know, we've made some mistakes along the way of like putting something out that we thought was cool.

It's interesting because one of the questions you asked earlier was about the roadmap and some of the things that we've done. I think some of the I think a lot of that is kind of based off of while we did we did. We've always done a good job from early on of asking questions. You know, we've made some mistakes along the way of like putting something out that we thought was cool.

And and then, you know, nobody uses it or very few people use it. And we kind of go, well, was that really do we should we should we have done that or should we spend more time working on something else? And so I think that a lot of it, especially as an early stage company, a lot of it, and not to say that that's only happened in the product space, it's happened in partnerships.

And and then, you know, nobody uses it or very few people use it. And we kind of go, well, was that really do we should we should we have done that or should we spend more time working on something else? And so I think that a lot of it, especially as an early stage company, a lot of it, and not to say that that's only happened in the product space, it's happened in partnerships.

And and then, you know, nobody uses it or very few people use it. And we kind of go, well, was that really do we should we should we have done that or should we spend more time working on something else? And so I think that a lot of it, especially as an early stage company, a lot of it, and not to say that that's only happened in the product space, it's happened in partnerships.

We've formed partnerships with companies like, oh man, this would be great partnership. Let's go get this thing. And they'll bring us a bunch of leads and we invest a bunch of time and energy. And then we literally never get a single lead out of it. And you kind of go, ah, gosh, that's just part of doing business, right? You figure those things out. So

We've formed partnerships with companies like, oh man, this would be great partnership. Let's go get this thing. And they'll bring us a bunch of leads and we invest a bunch of time and energy. And then we literally never get a single lead out of it. And you kind of go, ah, gosh, that's just part of doing business, right? You figure those things out. So

We've formed partnerships with companies like, oh man, this would be great partnership. Let's go get this thing. And they'll bring us a bunch of leads and we invest a bunch of time and energy. And then we literally never get a single lead out of it. And you kind of go, ah, gosh, that's just part of doing business, right? You figure those things out. So

I'm a big believer, and our team hears me say this a lot, I'm a big believer that life happens for you, not to you.

I'm a big believer, and our team hears me say this a lot, I'm a big believer that life happens for you, not to you.

I'm a big believer, and our team hears me say this a lot, I'm a big believer that life happens for you, not to you.

And if you take an approach of that, that when these negative things happen or when something goes out that didn't take off the way we expected it to take off, or a partnership that didn't have the success we thought it was going to have, or maybe it's an individual that we hired that we thought would be a great fit and just unfortunately didn't.

And if you take an approach of that, that when these negative things happen or when something goes out that didn't take off the way we expected it to take off, or a partnership that didn't have the success we thought it was going to have, or maybe it's an individual that we hired that we thought would be a great fit and just unfortunately didn't.

And if you take an approach of that, that when these negative things happen or when something goes out that didn't take off the way we expected it to take off, or a partnership that didn't have the success we thought it was going to have, or maybe it's an individual that we hired that we thought would be a great fit and just unfortunately didn't.

didn't work out, I look at those things and go, well, let's, let's do a post-mortem and let's figure out what, what went wrong. And then let's try to figure out how we can make sure we don't make that same mistake in the future. So, you know, the example that pops to mind is, yeah, we, we pushed out a product that, uh, we pushed out a product enhancement that nobody really, really used, but.

didn't work out, I look at those things and go, well, let's, let's do a post-mortem and let's figure out what, what went wrong. And then let's try to figure out how we can make sure we don't make that same mistake in the future. So, you know, the example that pops to mind is, yeah, we, we pushed out a product that, uh, we pushed out a product enhancement that nobody really, really used, but.