Matt Prados

speaker
467 appearances 2 recordings 1 series first heard Oct 2022 last heard Feb 2024

Matt Prados’s voice in public audio — every appearance, attributed to the second.

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We actually give that book to every single one of our customers because what we do is based on never lose a customer and having a good patient experience, those kind of things.
Every single one of our customer support people read that book as the second book that they read.
The first book they read is how to win friends and influence people.
That's the ultimate book that any team should be reading and helps build a culture that can like each other over a long period of time.
Important.
These are the main top ones.
Everything on here is amazing.
There's so much.
uh, here, uh, and so much, not even here, you know, I was in Dan Kennedy's mastermind.
He said to me, he's like, look, you can buy everything I've ever written for $219.
Anything you spend above that is just to be closer to me.
And, uh, I mean, I've literally paid, you know, 20 grand to go to his house for the day, you know, to be close to him and have those conversations and stuff.
Um, but it isn't, there's so much in those books and, and I wouldn't be where I am today without them.
So we actually pay them 15 minutes a day to read and encourage them to read more.
Yeah.
So it's all over the board.
You know, they'll go through periods of doing it and then they'll go through periods of not doing it.
And then, you know, at our, you know, kind of monthly town halls, I'll read excerpts of them and I'll talk about, you know, different things to try and encourage them to read, but not all of them read and not all of them stay.
Yeah.
So, I mean, donations, tips, all these things, you know, I feel like it's important as you get to any kind of successful level to keep the economy going and help people who, you know, maybe can't help themselves.
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