Matthew Brockman

speaker
798 appearances 7 recordings 1 series first heard Apr 2022 last heard 24 Sep

Matthew Brockman’s voice in public audio — every appearance, attributed to the second.

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That making that available with this sort of incredible technology back end or sort of, you know, flow is is huge potential.
Just describe
Um it's it's you know, if I'm a uh if I'm a if I'm a I I was gonna use a lawyer, maybe it's a bad example.
If I'm sorry, a good example, but other people are doing that.
So if I if I'm a an accountant or I'm a tax, you know, I'm a tax professional, right?
How do I
In gather information, interpret information, turn that into a return, turn that into advice to a customer.
How does all that process happen?
How much of that can I, you know, I've been in the industry 20 years.
Like what does it mean to use technology to do that?
How do I make that accessible?
How does it make it relevant to the customer?
How do I make them comfortable that I should be given that advice?
Should they trust a machine?
Should they trust me doing it?
There's an awful lot of
qualification of what does that really mean the end consumer is receiving, the end enterprise or the end consumer is receiving.
Um and I think for the last two or three years with the L L Ms coming on there was this idea of well, it'll all just get automated.
We'll just they'll just be machines and they'll sit there and they'll hum and they'll consume electricity and this'll all be automated and like it'll just go.
But the reality is life's a lot more sticky than that, right?
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