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Matthew White

๐Ÿ‘ค Speaker
382 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So we do have some churn when it comes from the marketing agencies, just because the marketing agency has a regular churn.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

But from our direct clients, SMBs, our churn is basically zero.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

We really don't lose anything from the franchises, from the small, medium-sized businesses that we go after.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Come on, I don't believe that.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Nine out of 10 small businesses go out of business.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So I just don't, unless you figure out some way to arbitrage that, I just don't believe that.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Yeah, fair.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

I mean, what we see right now is a lot of our clients aren't direct clients, right?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So a lot of our clients that we're seeing right now aren't direct.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

And when they are, they just stick with us.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

We haven't had a lot of churn from our direct client base.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Now, again, from the marketing agencies, they have churn all the time.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So we're continuously moving back and forth with them.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

But every agency we have is growing faster than they're taking.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Of the 1,500 SMBs that use you, how many of those are under a marketing agency?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Like how many marketing agencies pay you right now?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Yeah, so I'd say probably, I want to say like probably 1100 of those are from agencies.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Across how many?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

You said four main?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

No.