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Matthew White

๐Ÿ‘ค Speaker
382 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

How many agencies?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

I think we have 16 signed up right now.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Again, some are like 10 locations and some are a couple hundred.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Yeah, so you have a hundred SMBs across about 16 agencies, right?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So if one of those agencies churns or downgrade, that's where you'd see your churn.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Yeah, it would be, yeah.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Okay.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So we had an agency a while ago that was working with us, had a big franchise.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

They lost that franchise and that was a big hit for us.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

That's one of the processes it takes when you're working with an agency, you're kind of at their behest, right?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So when did that happen?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

That was about a year ago.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

I want to say like September, October of last year.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

And we had to claw back quite a bit to get back to where we are at this moment.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Okay.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Which is a lot.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Okay.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So that churn happened right before like the last, you know, when you're measuring your last 12 months churn.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So, you know, I mean, what, I mean, there has to be a percentage point.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

You have to be losing, even if it's not full churn, downgrade revenue from these marketing agencies.