Matthew White
๐ค SpeakerAppearances Over Time
Podcast Appearances
How many agencies?
I think we have 16 signed up right now.
Again, some are like 10 locations and some are a couple hundred.
Yeah, so you have a hundred SMBs across about 16 agencies, right?
So if one of those agencies churns or downgrade, that's where you'd see your churn.
Yeah, it would be, yeah.
Okay.
So we had an agency a while ago that was working with us, had a big franchise.
They lost that franchise and that was a big hit for us.
That's one of the processes it takes when you're working with an agency, you're kind of at their behest, right?
So when did that happen?
That was about a year ago.
I want to say like September, October of last year.
And we had to claw back quite a bit to get back to where we are at this moment.
Okay.
Which is a lot.
Okay.
So that churn happened right before like the last, you know, when you're measuring your last 12 months churn.
So, you know, I mean, what, I mean, there has to be a percentage point.
You have to be losing, even if it's not full churn, downgrade revenue from these marketing agencies.