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Matthew White

๐Ÿ‘ค Speaker
382 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

You say, I don't know.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

They're going to look at you like you're silly.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

They're going to say, you're asking me for a million dollars and you don't know what your churn is.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

There's no way I'm giving you a check.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Yeah, I mean, the churn that we see, again, we can...

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

quantified by the actual um the logos that we see but i mean from the numbers perspective i'd have to look it up to see exactly but you just told me the logos aren't important because some pay nothing and some pay a lot so like logo churn is pretty useless to use if you have arpu differences across your customer base that's why i always talk about revenue churn as being more important so okay fair enough it's an unknown right now we'll move on from that what about growing your base right so to get new customers at 65 bucks a month how much do you spend fully weighted to get them

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Yeah, so right now, again, most of our sales are going through the resellers, the agencies, and all those kind of clients that we bring on.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

We're seeing right now for an agency, it's typically costing us about $100, $120 to bring on an agency.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

That is including what we calculated in the sales cost of myself or one of the other people doing the demos, running through the system.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

To bring an agency on?

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

To bring an agency on, yeah.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

But you only have 16 agencies.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Right.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Exactly.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So what we've signed up five new agencies just in this last month.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

Right.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So we're actually bringing that on pretty fast.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

A lot of those agencies are now coming on referral base is where those last five have come through that.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

So we don't have really a cost associated with.

SaaS Interviews with CEOs, Startups, Founders
Qebot Raising $1.5m With $1.2m in ARR Helping 1500 SMB's Be More Productive

bringing on those agencies from like an acquisition standpoint.