Michael Atkin
speaker
70 appearances
1 recordings
1 series
first heard Jul 2026
last heard 14 Jul
Michael Atkin’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
Yes, chaos is probably the best description.
At least tens of thousands of Telstra customers around the country couldn't make or receive calls.
They couldn't use mobile data or access some of their SMS services.
There was no V-line train from Geelong.
So we had to drive from Queenscliff to Geelong, no train.
So then we drove to Wyndhamstown and there was no train from Wyndhamstown either.
Most seriously, it cut hundreds of people off from triple zero.
It brought down Victoria's regional passenger train network, while in New South Wales, some regional and intercity trains were delayed and cancelled.
Businesses weren't able to take electronic payments, so missed out on huge amounts of money that day.
Public transport ticketing was affected, and even some electric vehicle charging stations weren't working.
And so it was just this extraordinary cascading effect where the Telstra network melts down and people's lives were badly, badly affected all day.
Yes, authorities say the network interfered with the SIM cards that were used on the trains to communicate with the wider network.
And this is particularly important for communication between drivers and other parts of the network, but also sharing information on location and speed and arrival times.
So
You know, they probably could have run the trains, but it wasn't safe to do so.
Yes, and eventually made contact with her by Microsoft Teams.
So, you know, just extraordinary, really.
So Vicky Brady was on holidays with her family and she flew back in to face the anger on Friday morning to front the media and face the public outrage over it.
She acknowledged the seriousness, particularly of those emergency call failures, and she said that they were committed to this internal investigation into the cause and how they would respond.
On Friday, Vicky Brady and other executives will front a Senate inquiry where they'll have to explain what exactly went wrong, how it responded, and why this issue was allowed to occur in the first place.
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