Michael Atkin
speaker
70 appearances
1 recordings
1 series
first heard Jul 2026
last heard 14 Jul
Michael Atkin’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
Well,
If this problem with timing was well known, what plans did Telstra have in place to mitigate this network meltdown that did occur?
But Vicky Brady did not confirm details about Telstra's backup systems or the processes to do with the timing systems or if the telco had specific plans to address this type of failure.
Yes, we've had two major Optus outages in recent years, including last year.
There has been a review that was conducted, the Bean Review, which made a number of recommendations that have been implemented by the government, including creating this triple zero custodian.
And what's important about that is the custodian has this
oversight role for the entire system to make sure it's reliable.
Annika Wells has made a number of other positive changes.
The fines for triple zero related failures have increased to $30 million.
I think the fact we're even discussing that shows how big a problem this is for the integrity of the system.
It's not affordable or practical for people to go out and buy a second phone with another SIM card with a
older or who has a particular kind of illness that might need emergency help, well, you should be thinking about what kind of backup arrangement you need.
And I think that's prudent.
There are growing calls for domestic roaming to be mandated in Australia.
Some advocates think that it would give users better access and better prices as well, and would mean during an outage, your phone could use another network.
While ACAN says this domestic roaming capability could have avoided some of the worst impacts of last week's outage, Telstra told us the opposite.
It said that mandated roaming would not have made a difference.
In fact, they say it would have made the outage worse because suddenly adding millions of additional users would place extraordinary demand on the remaining networks, potentially taking them down as well.
The idea was previously looked at in 2017, but it was shut down by the consumer watchdog, the ACCC, because they thought it would reduce incentives for telcos to invest in their networks and not lead to lower prices.
Yeah, I think that applies to regular Telstra customers as well as businesses.
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