Michael Gilroy
speaker
885 appearances
1 recordings
1 series
first heard Jul 2026
last heard 20 Jul
Michael Gilroy’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
And then I'm going to go and do two or three more back channels.
today it's hey we need to talk to five of these front door and then we're gonna just pound our networks and get 15 plus customer calls on the back channel and say hey
Why did you buy this?
Who was involved in the purchasing process?
How many other existing software solutions inside of your organization are you integrating this with?
And really going that extra mile, right?
In AI right now, we have a lot of investors that are going out and saying, hey, we have transcripts from customer calls that are readily available.
So that means every investor is reading the same transcript.
And you lose so much by reading a transcript.
One, there's zero edge.
If all my competitors are reading the same transcript, who cares?
What am I going to learn from that that's differentiated from the market?
Now, if I get on the phone or on a Zoom or in person with a customer, I'm going to know when they pause when I ask a question.
You and I sitting here looking, you will know if I'm lying, if my eyes are darting around the room, the classic touching your nose.
So you need to have that human component of this job.
And I think it's very good to lean into AI as a firm.
It's a huge part of what we do every day, but we're also leaning into the human component of the business, which is very, very important, especially at the early stage.
Exactly right.
Exactly right.
What is AI actually solving in the business?
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