Michael Maoz

Yeah, absolutely. And sometimes it's when you stop freaking overcomplicating all this. Yeah. Why don't you talk to your employees? Why don't you talk to your partners? Why don't you talk to your customers? Why don't you talk to your different segments of customer? Like if you have emerging market versus small business versus large business versus a consumer business. Guess what?

Yeah, absolutely. And sometimes it's when you stop freaking overcomplicating all this. Yeah. Why don't you talk to your employees? Why don't you talk to your partners? Why don't you talk to your customers? Why don't you talk to your different segments of customer? Like if you have emerging market versus small business versus large business versus a consumer business. Guess what?

You've got to speak to all four. And you'll find that there are all these indicators that would say, no, this is just about IQ. And IQ goes to AI. But then you say, no, this is really EQ. This is really the difference between the laws of divorce and what do you think, should I get divorced? It's the difference between the laws of bankruptcy and what do you think, should I go bankrupt?

You've got to speak to all four. And you'll find that there are all these indicators that would say, no, this is just about IQ. And IQ goes to AI. But then you say, no, this is really EQ. This is really the difference between the laws of divorce and what do you think, should I get divorced? It's the difference between the laws of bankruptcy and what do you think, should I go bankrupt?

You've got to speak to all four. And you'll find that there are all these indicators that would say, no, this is just about IQ. And IQ goes to AI. But then you say, no, this is really EQ. This is really the difference between the laws of divorce and what do you think, should I get divorced? It's the difference between the laws of bankruptcy and what do you think, should I go bankrupt?

You know, one is, well, why don't you take the couch and we'll talk about this. And the other is, here are all the rules and AI is fantastic, better than any human will ever be at many, many things. So is it IQ or is it EQ? Because we are so good at body language. I think dogs are good. We are 10 times better. We have these social cues and we can get things right.

You know, one is, well, why don't you take the couch and we'll talk about this. And the other is, here are all the rules and AI is fantastic, better than any human will ever be at many, many things. So is it IQ or is it EQ? Because we are so good at body language. I think dogs are good. We are 10 times better. We have these social cues and we can get things right.

You know, one is, well, why don't you take the couch and we'll talk about this. And the other is, here are all the rules and AI is fantastic, better than any human will ever be at many, many things. So is it IQ or is it EQ? Because we are so good at body language. I think dogs are good. We are 10 times better. We have these social cues and we can get things right.

So, you know, basically I'll give you an example. Take a B2B company. You can throw out any kind you want. Let's say chip makers are in the news right now. So let's say a chip maker. And I'm making chip maker chips for the auto industry. And that's cool. So I'm going to sell it to the company I sell to, Toyota. And all good. So what happens? AI-powered chatbot, my FAQs.

So, you know, basically I'll give you an example. Take a B2B company. You can throw out any kind you want. Let's say chip makers are in the news right now. So let's say a chip maker. And I'm making chip maker chips for the auto industry. And that's cool. So I'm going to sell it to the company I sell to, Toyota. And all good. So what happens? AI-powered chatbot, my FAQs.

So, you know, basically I'll give you an example. Take a B2B company. You can throw out any kind you want. Let's say chip makers are in the news right now. So let's say a chip maker. And I'm making chip maker chips for the auto industry. And that's cool. So I'm going to sell it to the company I sell to, Toyota. And all good. So what happens? AI-powered chatbot, my FAQs.

They can tell me the voltage requirement and do order tracking. Let's make the list ourselves. We know predictive maintenance, the warranty, the RMA. Dude, put all of this in AI, energetic AI. But where is the human? Suddenly, I've got an emergency. Turns out this chip has a defect, and I want a human stat because I am freaking out. Is there a replacement part?

They can tell me the voltage requirement and do order tracking. Let's make the list ourselves. We know predictive maintenance, the warranty, the RMA. Dude, put all of this in AI, energetic AI. But where is the human? Suddenly, I've got an emergency. Turns out this chip has a defect, and I want a human stat because I am freaking out. Is there a replacement part?

They can tell me the voltage requirement and do order tracking. Let's make the list ourselves. We know predictive maintenance, the warranty, the RMA. Dude, put all of this in AI, energetic AI. But where is the human? Suddenly, I've got an emergency. Turns out this chip has a defect, and I want a human stat because I am freaking out. Is there a replacement part?

I don't want to talk to the bot about that. When will I get it? Do I have to send an engineer? Or I want a custom chip designed. What do you think? How much is it going to cost? What are the risks? What's the timing? Is it a good? That's what I'm doing. I'm paying you a fortune of money. It's high touch. And that's a classic B2B. So B2B, you're trying to give a highly personalized relationship

I don't want to talk to the bot about that. When will I get it? Do I have to send an engineer? Or I want a custom chip designed. What do you think? How much is it going to cost? What are the risks? What's the timing? Is it a good? That's what I'm doing. I'm paying you a fortune of money. It's high touch. And that's a classic B2B. So B2B, you're trying to give a highly personalized relationship

I don't want to talk to the bot about that. When will I get it? Do I have to send an engineer? Or I want a custom chip designed. What do you think? How much is it going to cost? What are the risks? What's the timing? Is it a good? That's what I'm doing. I'm paying you a fortune of money. It's high touch. And that's a classic B2B. So B2B, you're trying to give a highly personalized relationship

And then you operationalize anything you can. But what about B2C? Let's talk about that. And there, it's the exact opposite. Sephora doesn't really know you. They have to make everything as operationally efficient as possible or they can't make a profit. But what do they do? Then they say, but how can I make this personal? That's why I know. Hey, this guy, his skin's getting older. Who would know?

And then you operationalize anything you can. But what about B2C? Let's talk about that. And there, it's the exact opposite. Sephora doesn't really know you. They have to make everything as operationally efficient as possible or they can't make a profit. But what do they do? Then they say, but how can I make this personal? That's why I know. Hey, this guy, his skin's getting older. Who would know?

And then you operationalize anything you can. But what about B2C? Let's talk about that. And there, it's the exact opposite. Sephora doesn't really know you. They have to make everything as operationally efficient as possible or they can't make a profit. But what do they do? Then they say, but how can I make this personal? That's why I know. Hey, this guy, his skin's getting older. Who would know?