Michael Maoz

You know what? Why don't you just say that it was fraudulently or incorrectly, and we'll just write it off. Like, that doesn't sound very ethical. Maybe I did. So I think, okay, maybe it's from Amazon. I'll go onto the Amazon site and I look for my orders on Amazon at that date. Can't find it. Something, hmm, I really feel uncomfortable

You know what? Why don't you just say that it was fraudulently or incorrectly, and we'll just write it off. Like, that doesn't sound very ethical. Maybe I did. So I think, okay, maybe it's from Amazon. I'll go onto the Amazon site and I look for my orders on Amazon at that date. Can't find it. Something, hmm, I really feel uncomfortable

I mean, not just not right about saying it's a fraudulent charge. So I think maybe I can call them. So I've never done this in my life, but I found that they actually have a chat feature. So I went into the chat feature from my order system would come in your orders. I go to the chat and the one says, you know what? How about if I call you? And I said, sure. A second later, my phone rings.

I mean, not just not right about saying it's a fraudulent charge. So I think maybe I can call them. So I've never done this in my life, but I found that they actually have a chat feature. So I went into the chat feature from my order system would come in your orders. I go to the chat and the one says, you know what? How about if I call you? And I said, sure. A second later, my phone rings.

I mean, not just not right about saying it's a fraudulent charge. So I think maybe I can call them. So I've never done this in my life, but I found that they actually have a chat feature. So I went into the chat feature from my order system would come in your orders. I go to the chat and the one says, you know what? How about if I call you? And I said, sure. A second later, my phone rings.

So first of all, the chat launched in about 10 seconds. Next, my phone rings and I see it's from Amazon. I'm like, what the hey? And it's this woman, Dot. And she says, explain this to me. It's like, well, here's the thing. And I explain the whole story. She goes, oh, yeah, yeah, yeah, yeah. You know what? That's a third party. It's not Amazon.

So first of all, the chat launched in about 10 seconds. Next, my phone rings and I see it's from Amazon. I'm like, what the hey? And it's this woman, Dot. And she says, explain this to me. It's like, well, here's the thing. And I explain the whole story. She goes, oh, yeah, yeah, yeah, yeah. You know what? That's a third party. It's not Amazon.

So first of all, the chat launched in about 10 seconds. Next, my phone rings and I see it's from Amazon. I'm like, what the hey? And it's this woman, Dot. And she says, explain this to me. It's like, well, here's the thing. And I explain the whole story. She goes, oh, yeah, yeah, yeah, yeah. You know what? That's a third party. It's not Amazon.

It's this, it's this. Let me send an invoice to your text message right now if that's good for you. Good for me. Is there anything else? I wish I could give you like a digital hug. You are crazy good. This is amazing. But that's how life should be. So my own company couldn't do it. My expense system couldn't do it. My credit card company couldn't do it. And self-service on Amazon couldn't do it.

It's this, it's this. Let me send an invoice to your text message right now if that's good for you. Good for me. Is there anything else? I wish I could give you like a digital hug. You are crazy good. This is amazing. But that's how life should be. So my own company couldn't do it. My expense system couldn't do it. My credit card company couldn't do it. And self-service on Amazon couldn't do it.

It's this, it's this. Let me send an invoice to your text message right now if that's good for you. Good for me. Is there anything else? I wish I could give you like a digital hug. You are crazy good. This is amazing. But that's how life should be. So my own company couldn't do it. My expense system couldn't do it. My credit card company couldn't do it. And self-service on Amazon couldn't do it.

But they had a fallback for that one in a thousand. They had a fallback. And guess what? She knew what I was looking at. She knew where I was on their site. She had all the different forms, right? She had my phone. She had my text. She had my records. And that's what you want. You want to be all known.

But they had a fallback for that one in a thousand. They had a fallback. And guess what? She knew what I was looking at. She knew where I was on their site. She had all the different forms, right? She had my phone. She had my text. She had my records. And that's what you want. You want to be all known.

But they had a fallback for that one in a thousand. They had a fallback. And guess what? She knew what I was looking at. She knew where I was on their site. She had all the different forms, right? She had my phone. She had my text. She had my records. And that's what you want. You want to be all known.

You want a single point of knowledge where you can have things resolve to your full satisfaction. That's the exciting future that Salesforce is delivering. Mm-hmm.

You want a single point of knowledge where you can have things resolve to your full satisfaction. That's the exciting future that Salesforce is delivering. Mm-hmm.

You want a single point of knowledge where you can have things resolve to your full satisfaction. That's the exciting future that Salesforce is delivering. Mm-hmm.

It was just training. She sees that. She's like, oh, and those, that's where the humans are so good. She's, ah, I could engineer that with AI, but you know how much it would cost me? And this is like one in a thousand. Let me impress the guy. That we have a human touch. And she gives the invoice to my phone. And I just uploaded that into our expense system. And I was done. Amazing.

It was just training. She sees that. She's like, oh, and those, that's where the humans are so good. She's, ah, I could engineer that with AI, but you know how much it would cost me? And this is like one in a thousand. Let me impress the guy. That we have a human touch. And she gives the invoice to my phone. And I just uploaded that into our expense system. And I was done. Amazing.

It was just training. She sees that. She's like, oh, and those, that's where the humans are so good. She's, ah, I could engineer that with AI, but you know how much it would cost me? And this is like one in a thousand. Let me impress the guy. That we have a human touch. And she gives the invoice to my phone. And I just uploaded that into our expense system. And I was done. Amazing.