Michael Maoz

What process was going on during that that made them upset? And maybe there's some flaw there. in that task or in that process that we need to look at. So we bring that list of things in. And again, we have this flywheel of, like Toyota says, better, better, never, best. And people would never have imagined they could do that.

What process was going on during that that made them upset? And maybe there's some flaw there. in that task or in that process that we need to look at. So we bring that list of things in. And again, we have this flywheel of, like Toyota says, better, better, never, best. And people would never have imagined they could do that.

What process was going on during that that made them upset? And maybe there's some flaw there. in that task or in that process that we need to look at. So we bring that list of things in. And again, we have this flywheel of, like Toyota says, better, better, never, best. And people would never have imagined they could do that.

Yeah, there are a few things in there. And the first one pops into my head is don't be creepy.

Yeah, there are a few things in there. And the first one pops into my head is don't be creepy.

Yeah, there are a few things in there. And the first one pops into my head is don't be creepy.

Number one rule, do not be creepy. And that's a real thing because you can know something about a person or a business, but should you know that? And should you let them know you know that? It's just like you'll see people put anything and everything on TikTok or Insta or whatever, but don't.

Number one rule, do not be creepy. And that's a real thing because you can know something about a person or a business, but should you know that? And should you let them know you know that? It's just like you'll see people put anything and everything on TikTok or Insta or whatever, but don't.

Number one rule, do not be creepy. And that's a real thing because you can know something about a person or a business, but should you know that? And should you let them know you know that? It's just like you'll see people put anything and everything on TikTok or Insta or whatever, but don't.

Goodness gracious, if you actually put that in one of their emails, oh, look at that picture of you passed out on the beach. What? Well, of course I can know that. It's publicly available information. I could pull that into your profile. You're creeping up. And there's a line. So this whole thing about involving the customer, and we have to talk about that a lot because you want all this stuff.

Goodness gracious, if you actually put that in one of their emails, oh, look at that picture of you passed out on the beach. What? Well, of course I can know that. It's publicly available information. I could pull that into your profile. You're creeping up. And there's a line. So this whole thing about involving the customer, and we have to talk about that a lot because you want all this stuff.

Goodness gracious, if you actually put that in one of their emails, oh, look at that picture of you passed out on the beach. What? Well, of course I can know that. It's publicly available information. I could pull that into your profile. You're creeping up. And there's a line. So this whole thing about involving the customer, and we have to talk about that a lot because you want all this stuff.

We're at a moment when employees are afraid. You're talking all about jobs being lost or task substitution or labor replacement. That sounds like my job is going away. And the second thing, customers, consumers are thinking, hmm, you're just after my data. And there's a big world between you're after my data and goodness, take my data. And I give that example of Insta.

We're at a moment when employees are afraid. You're talking all about jobs being lost or task substitution or labor replacement. That sounds like my job is going away. And the second thing, customers, consumers are thinking, hmm, you're just after my data. And there's a big world between you're after my data and goodness, take my data. And I give that example of Insta.

We're at a moment when employees are afraid. You're talking all about jobs being lost or task substitution or labor replacement. That sounds like my job is going away. And the second thing, customers, consumers are thinking, hmm, you're just after my data. And there's a big world between you're after my data and goodness, take my data. And I give that example of Insta.

You'll post anything there, but if someone used it inappropriately, suddenly that's bad. And we're finding that businesses who earn the trust, and we're gonna talk more about trust, I'm sure you're gonna ask questions about trust, If I trust you, and this is large studies done by people like Boston Consulting Group.

You'll post anything there, but if someone used it inappropriately, suddenly that's bad. And we're finding that businesses who earn the trust, and we're gonna talk more about trust, I'm sure you're gonna ask questions about trust, If I trust you, and this is large studies done by people like Boston Consulting Group.

You'll post anything there, but if someone used it inappropriately, suddenly that's bad. And we're finding that businesses who earn the trust, and we're gonna talk more about trust, I'm sure you're gonna ask questions about trust, If I trust you, and this is large studies done by people like Boston Consulting Group.

If I trust you, I will pour out 400% more information, accurate data about myself than if I don't trust you, just like in a relationship. If I trust you, I'm all known and all forgiving. forgiven. But if I don't trust you, my lips are sealed. And I think that's one of the things.

If I trust you, I will pour out 400% more information, accurate data about myself than if I don't trust you, just like in a relationship. If I trust you, I'm all known and all forgiving. forgiven. But if I don't trust you, my lips are sealed. And I think that's one of the things.