Michael Maoz

Because we know, especially as you get towards retirement, Jen said, in the millennials, in the alphas, who knows what they're going to think. But we do know that they want you to be ethical. They do know you want to be fair. They sense you're not fair. They're out.

Because we know, especially as you get towards retirement, Jen said, in the millennials, in the alphas, who knows what they're going to think. But we do know that they want you to be ethical. They do know you want to be fair. They sense you're not fair. They're out.

If they think you're ethical, if they think you care about your employees, care about sustainability, even though it's going to drift away, it's a desirable place to work. Guess what? There's a sense of adventure there. I've been at work for, I don't know how many years and I wake up every morning here and I, wow, I am so lucky.

If they think you're ethical, if they think you care about your employees, care about sustainability, even though it's going to drift away, it's a desirable place to work. Guess what? There's a sense of adventure there. I've been at work for, I don't know how many years and I wake up every morning here and I, wow, I am so lucky.

If they think you're ethical, if they think you care about your employees, care about sustainability, even though it's going to drift away, it's a desirable place to work. Guess what? There's a sense of adventure there. I've been at work for, I don't know how many years and I wake up every morning here and I, wow, I am so lucky.

I am surrounded by people with great thinking, great brains, trying to do great things. I wanna come to work and that's amazing. And I also feel like we're committed to the community. If something's going down, we're out there in places like Wegmans or places like Lego or places, you name them. That's how they, Muji in Japan, I can think of hundreds of them, people know that.

I am surrounded by people with great thinking, great brains, trying to do great things. I wanna come to work and that's amazing. And I also feel like we're committed to the community. If something's going down, we're out there in places like Wegmans or places like Lego or places, you name them. That's how they, Muji in Japan, I can think of hundreds of them, people know that.

I am surrounded by people with great thinking, great brains, trying to do great things. I wanna come to work and that's amazing. And I also feel like we're committed to the community. If something's going down, we're out there in places like Wegmans or places like Lego or places, you name them. That's how they, Muji in Japan, I can think of hundreds of them, people know that.

And so in the perception of that, is that service is not a department only. Customer service is us. It is what we live for. And that kind of stuff, when you get all those things, it becomes a talent magnet. Why do we have 90 applicants for every one role? I mean, that's crazy. And we want to have people as influencers.

And so in the perception of that, is that service is not a department only. Customer service is us. It is what we live for. And that kind of stuff, when you get all those things, it becomes a talent magnet. Why do we have 90 applicants for every one role? I mean, that's crazy. And we want to have people as influencers.

And so in the perception of that, is that service is not a department only. Customer service is us. It is what we live for. And that kind of stuff, when you get all those things, it becomes a talent magnet. Why do we have 90 applicants for every one role? I mean, that's crazy. And we want to have people as influencers.

We want to have them sharing information, sharing a point of view, giving us more insight into our products and how we can improve. The best companies that I just mentioned, all those people, that's what they've got going for them. And we think about wig maniacs, right? Wig maniacs, have you ever heard that term?

We want to have them sharing information, sharing a point of view, giving us more insight into our products and how we can improve. The best companies that I just mentioned, all those people, that's what they've got going for them. And we think about wig maniacs, right? Wig maniacs, have you ever heard that term?

We want to have them sharing information, sharing a point of view, giving us more insight into our products and how we can improve. The best companies that I just mentioned, all those people, that's what they've got going for them. And we think about wig maniacs, right? Wig maniacs, have you ever heard that term?

We had a store that opened in Brooklyn. I remember this. And three times more people than live in that place showed up outside in the pouring rain at 6.30 a.m. to have the opportunity to be at Wegmans. So that kind of thing of building that culture. And there are people who go, wow, how did they do that? But IKEA, you know how they did it. They had their way. And Patagonia, they had their way.

We had a store that opened in Brooklyn. I remember this. And three times more people than live in that place showed up outside in the pouring rain at 6.30 a.m. to have the opportunity to be at Wegmans. So that kind of thing of building that culture. And there are people who go, wow, how did they do that? But IKEA, you know how they did it. They had their way. And Patagonia, they had their way.

We had a store that opened in Brooklyn. I remember this. And three times more people than live in that place showed up outside in the pouring rain at 6.30 a.m. to have the opportunity to be at Wegmans. So that kind of thing of building that culture. And there are people who go, wow, how did they do that? But IKEA, you know how they did it. They had their way. And Patagonia, they had their way.

And I mentioned Muji. People said, no brands, no logos, just great stuff. And of course, Salesforce. So all these people, they've got that thing. And yes, they're doing their AI thing. And yes, they're doing their innovation thing. But they're thinking more broadly about what sews that customer into the fabric of our being.

And I mentioned Muji. People said, no brands, no logos, just great stuff. And of course, Salesforce. So all these people, they've got that thing. And yes, they're doing their AI thing. And yes, they're doing their innovation thing. But they're thinking more broadly about what sews that customer into the fabric of our being.

And I mentioned Muji. People said, no brands, no logos, just great stuff. And of course, Salesforce. So all these people, they've got that thing. And yes, they're doing their AI thing. And yes, they're doing their innovation thing. But they're thinking more broadly about what sews that customer into the fabric of our being.