Michael Webster
speaker
3,562 appearances
7 recordings
1 series
first heard Apr 2010
last heard May 2012
Michael Webster’s voice in public audio — every appearance, attributed to the second.
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Appearances
So they were what what
from a social psych psychological point of view, what's going on there is they have a very bad
Um
dispute resolution mechanism built into their committee structure.
And they found out that going to court
Um, didn't resolve anything.
The j judge in the most polite way said
You guys are idiots.
Um, you'll have to solve this.
Get back to work.
Now they've got a very difficult problem, you know, because
KFC in North America anyways believes that
Um
uh the sorry, the Franchis or
is at odds with what the franchisees believe the the market to be.
and they don't have an effective way of resolving those differences.
And what Eric Carp was
Um um trying to
uh brain
His message was to all in house counsel for franchise wars.
Showing 801–820 of 3,562 · page 41 of 179
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