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Mickey Patton

๐Ÿ‘ค Speaker
110 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

$100 to $150.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

We did the math wrong.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

So the customer, and I said it's over, you said is it $10, $100, $1,000, $10,000?

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

It's certainly over $1,000.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

So per new customer, and that's a per prospect probably is more accurate.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

So you get 10% of that.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

So that number is probably more in the $10,000 range, right?

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

To acquire a prospect, which you've got probably a 10% closure rate or so,

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

probably is more along the lines of $1,000.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

uh well it's um more than that yeah but um from from our standpoint what how we're going to grow and i i guess that's where the question is going is from that volume of customers who don't need our interaction so therefore that that that number of 50 doesn't grow but that volume does grow based upon they don't need our interaction so right now we have a

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

um, uh, more of a services model, which requires more headcount per customer than the non-services model.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

Okay.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

So if I, if we make our software more, uh, user friendly user can do it themselves, then therefore our, our, um,

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

Less touch.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

Based upon a year ago, about 60%.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

Yep.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

Expanding the seats on logos we already have.

SaaS Interviews with CEOs, Startups, Founders
1425 He Pivoted From IBM Reseller to SaaS in 1998, Now $5m in ARR

What's your next big revenue goal?