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Mike Arenth

๐Ÿ‘ค Speaker
188 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It helps you stay connected with friends and family.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

That's the guided experience that we're giving the manager in order to run that perfect shift.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Don't worry about all the other things that are happening.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Worry about this is the most important thing that you need to do now.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

At the same time, don't disenfranchise that team member that just wants to engage and interact on their own terms.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

When I was at Ariba before, I would talk to CPOs and they would say, I love your technology.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

And some of the end users would say, hey, I hate it.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

And they hated it because you're forcing them into a business process.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

When you talk to a team member, someone that works in the restaurant, they'll tell you they love it.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

They love it because they don't look at it as I'm optimizing the business process for the manager operator.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It's my method of engagement with the restaurant.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It keeps me connected.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It allows me to know when I'm going to work.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It helps me make money by picking up more shifts.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

So it's a totally unique model where you're driving value to all the different constituents without disenfranchising any of them.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Yeah, so we have a good LTV to CAC, right?

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It's four to five.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

So depending on where we are in terms of that barbell really influences how quickly someone can get started, right?

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

If you are a local independent, you're, right, non-integrated from a point of sale perspective, right, you could call us today and we'll have you up and running tomorrow.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

If you're a more sophisticated, right, mid-market concept that has 30 to 75 different locations or a national location,