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Mikita Mikado

๐Ÿ‘ค Speaker
271 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

So basically what happens is that

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

We do get a lot of freelancers that sign up for an account and they close a large deal and they work that deal for like three, four, five months, whatever, and they cancel their account therefore.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

And then they reactivate.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

So we have a lot of logo churn that has a very high percentage of reactivation.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

And that's the case, you know, with SurveyMonkey, that's the case with like mail.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

Yeah, yeah.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

Yeah, yeah.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

And when it comes to sales, and especially like very small businesses, entrepreneurs, solo entrepreneurs, the case of those guys is that, like I said, you know, they close a deal, they have things going for them, and then they have this deal to work on.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

Like think about marketing, like marketing contractors, right?

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

Yeah.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

uh, inbound marketers that have one, two people on their team.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

So the close is like, like one large enterprise account and they got to work it for like six months.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

What's the point of keeping PandaDoc?

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

They're not going to sell anymore.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

Like they're, they're done.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

Yeah.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

There's sales cycles.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

It's over.

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

So again, like we do get some of those folks on the loyalty,

SaaS Interviews with CEOs, Startups, Founders
750: How to 3x Customer Revenue, Be More Than Just Document Signing

Like on the local basis, our return is pretty high.