Mona Terry

speaker

96 appearances 1 recordings 1 series first heard Jun 2026 last heard 25 Jun

Mona Terry’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

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NerdWallet's Smart Money Podcast · Stop Worrying About Your Financial Advisor and Start Finding the Right One · 25 Jun 2026 podcast

Thanks so much, Rick.

Glad to be here.

One of the things that's jumped up is people saying that their devices have been hacked and then they're finding out that their email account was taken over or their social media account was taken over.

They were in a data breach and it was their username and password.

And now they're finding other accounts that with that username and password have been impacted.

So it's no longer someone coming to us with kind of a one and done type scenario.

It's really, hey, this one thing happened and now I'm starting to realize there's lots of other issues.

Yeah, I think what's hard for us is when people come to the ITRC, they're like, my device has been hacked.

My phone's been hacked.

My computer's been hacked.

But they don't know how.

They don't know what's happening.

So the biggest concern for us when people say their device has been accessed is what's available, right?

So what pictures do you have stored?

We know that there's certain apps that don't

close automatically.

So emails, right, email accounts typically don't close automatically, social media accounts don't close automatically.

So it's really understanding what apps are downloaded on that phone, what victims have kind of open already, they don't log out of and then what is protected.

And then we kind of walk through what are all those apps, what's open, and what might happen and walking through kind of all of those steps.

Yeah, disconnect from the Internet is the very first thing.

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