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Myles Anderson

๐Ÿ‘ค Speaker
118 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

There was nothing really in the kind of marketplace.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

Also spoke to kind of contemporaries of ours who were struggling to kind of get the data they needed to kind of really grow.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

And so that's when we kind of started off building the kind of product side of what we do.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

And then from about probably about a year into kind of starting the business, we became kind of 100% focused on the product.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

We started off actually with a free tool.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

It was designed as a sort of marketing device and a link builder back in the day.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

Sort of thing that actually would be considered kind of unacceptable and spammy these days, but worked back then.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

We probably operated like that for about six months, and that allowed us to build a very large list of potentially interested customers.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

I think we got our first revenue in the door probably in mid-2010 from the product side.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

We landed our first significant customer, maybe significant, someone who was going to pay us more than $1,000 a month, probably around the start of 2011.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

We were very, very bootstrapped.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

I actually had a day job for the first two years of running this.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

I used to run Bright Local in the evenings and on the weekends.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

And I was working on a crazy kind of 80 hour week, doing my day job, all the income I had from my day job into the business to pay it and expanding to the field of freelancers and sort of freelancer developers to kind of sort of build the product.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

Our churn is around 2%.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

So, I mean, this is kind of coming up.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

So, marketing month-on-month is around 10% of our kind of costs.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

It's around $27,000 at the moment.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

Only about 10% of that is spent on paid marketing.

SaaS Interviews with CEOs, Startups, Founders
1235 How He's Hit 2% Gross Logo Churn in SMB SEO Tech Space

The rest is all salary.