Nancy Ham
๐ค SpeakerAppearances Over Time
Podcast Appearances
And that's what we're really doing because we provide electronic software that helps our customers be efficient and compliant.
We help them bill correctly and yet maximize what they're able to collect.
And we provide data-driven outcomes so they can see, are their patients getting better at
the amount of time at the rate of success that we would predict from our benchmarking data.
So it's really exciting to come into a big part of healthcare where there's so much opportunity to bring data and technology to uplift it to the next level of success.
Well, we have 99% retention because... Logo or revenue?
Both actually pretty closely correlated.
But our onboarding process is actually super efficient.
So we do everything virtually online.
We sell you today.
You give us your credit card today.
We onboard you in about 30 days and you are up and running.
We've spent a lot of time learning how to do it virtually and with a lot of clever digital and video and training support for you.
So we have about 308 employees.
We're headquartered here in Phoenix, but we have major offices in Denver and Boston.
And the onboarding team is only about 20 people.
They're very good at what they do and they graduate people very quickly.
We're based in Phoenix.
And it's growing rapidly because one thing I'm passionate about is automation.
I'm really for two reasons.