Natalyn Lewis

And it creates all this dynamic in the office.

And so just teaching people to be able to disagree.

without the deep emotions.

It's like we have a tendency, it's like nobody can disagree with us or it's offensive or personal or emotional or heightened.

And it's like, how in the world are we all supposed to make good decisions in our business if we're all just agreeable?

Because the point is to bring all these beautiful minds to the table and find all the perspectives.

Those perspectives shouldn't all agree or we're doing something wrong.

And so interpersonal communications is maybe one of the biggest ones I work on a lot these days.

Yeah, so I go in with organizations, I teach them two forms of communications tools because if you think about it, your boys play baseball

Did you just stick your boys out there on baseball and be like, I'm not going to teach you how to hold a bat and I'm not going to teach you how to look at a pitch.

I'm not going to teach you how to put your feet in the right spots or how to stand or how to get over the ball.

I'm not going to teach you how to swing.

I'm just going to put you there.

I'm going to let you take fastballs and eventually, hopefully, you figure it out.

Maybe they will, maybe they won't.

Maybe they'll take a lot of blows in the meantime.

And probably they're not ever going to be a great batter because what they are going to start doing is really poor technique that maybe they got a hit one time and now they lock into that.

And it might be, they might have the ugliest swing in the history of time.

And you're like, okay, well, that'll work for Little League, but you're never getting any further.

The same thing happens with communications.