Natalyn Lewis

So they rotate, they have

They have different groups.

So half the group does a break on the odd 50s and one does a break on the even 50s.

And they just take 10 minutes at the 50 to get off the foam, get up, get ice water, go in, crank the music if they need to, go outside and get a walk.

Like just move and release whatever tension built up over being on the phones.

So just giving them that sink, the rubber gloves, the goggles, like give them a space to get it out.

Interpersonal communications.

I would say if there was the number one thing I deal with right now is teaching teams to communicate because everybody's in a slightly heightened state of emotions.

Everything gets personal.

It's like our team can't discuss something without somebody getting frustrated or irritated, and then it's drama.

And I say this as a woman, so we'll be clear about that.

I'm saying it as a woman to my ladies.

But when men and women work together, the men get very frustrated.

Because when two men are having a conversation, they can just throw down on each other.

And as soon as the meeting's over, they're like, dude, you want to grab some lunch?

Yeah, let's grab it.

You got hit around?

Let's go hit around.

Yeah.

But the women don't talk to each other for a day and a half.