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Nathan Latka

๐Ÿ‘ค Speaker
223769 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

He's a guest lecturer at Harvard, MIT, and Boston University.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Larry, you ready to take us to the top?

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

You got it, Nathan.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Let's go.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

That's awesome.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

So first off, people might know you from sort of MobileMonkey and that world.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

To be clear, is Customers.ai a rebrand?

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Is it the same company?

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

What's the story there?

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

And I feel like everyone is just sort of sticking AI on their companies these days for juice.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

So my question is, is there real AI happening here or is it just like a juiced up Excel file?

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

know leverage and uh these ai use cases and so what date i mean when i look at like proprietary llm models that's language learning models for those of you not familiar with ai larry i always like to understand i think the way you get advantage of real mode there is if you have some unique data set used to feed your llm model right so the real question to ask here is what data set do you have that nobody else has that used to build your llm model it's it's the consumer data so how'd you get that

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

And so I guess, how do you use data captured from like the mobile monkey, you know, install base to feed customers AI, which you described to me of the email as Nathan, if someone visits your website, we can tell you what their email is based off just their IP address.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

That's valuable.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

What are the other digital footprints folks are using these days?

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

Mouse type resolution, plugins installed, screen resolution.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

You gave us the backstory here.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

The launch of MobileMonkey was what year?

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

2018.

SaaS Interviews with CEOs, Startups, Founders
His First Exit Was for $200m, His Next Startup Hit $1m Then Almost Failed, Now 100% YoY Growth at Customer.ai with unique LLM model

And the rebranded customer's AI was when?