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Nathan Latka

๐Ÿ‘ค Speaker
223769 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

What's something you wish you knew back when you were 20?

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

Oh, I wish I had an mentor that tells me about how to build companies.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

Guys, Smith.ai did 1.5 million revenue last month, over 20 million run rate.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

That's more than doubled from a year ago.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

They've got 600 folks on the team.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

And what they're doing is they're helping folks work with customers much better in a more efficient way, whether it's voice, inbound chat, inbound messages.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

They're using AI to power this.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

But unlike most AI companies, they have real revenue.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

Again, voice, web chat, outbound SDR as a service launched back in 2015, 2016, after Aaron sold his first company, Red Beacon, to Home Depot, then stayed at Home Depot through 2015.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

Aaron, thanks so much for taking us to the top.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

Thank you so much, Nathan.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

You are listening to Conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

If you'd like to subscribe, go to getlatka.com.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

We've published thousands of these interviews, and if you want to sort through them quickly by revenue or churn, CAC, valuation, or other metrics, the easiest way to do that is to go to getlatka.com and use our filtering tool.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

It's like a big Excel sheet for all of these podcast interviews.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

Check it out right now at getlatka.com.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

As involved AI is doing $185,000 a month in revenue today.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

That's up from total revenue last year of 1.5 million in total revenue in 2021.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

A year before that up just 250 K they slugged for four years, launched in 2017 to get that first 250 K had 16 grand left in the bank, almost shut it down.

SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

And then G recognized, oh my gosh, Verizon's got a bunch of accounts on our platform, 40 K people using it.